Job Details

Specialist 1, Cashiering
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Position Number: 5193612
Location: Salt Lake City, UT
Position Type: Business and Financial Management

Specialist 1, Cashiering

Salt Lake Community College

Position Title: Specialist 1, Cashiering

Open Internally or Externally: External

If faculty, tenure track status:

Reports to (title): Assistant Bursar 2, Cashiering

Department: BOF-Cashiering-3B2

Requisition Number: 24264

Position Type: Replacement

Job Category: Staff

FT/PT: Full-time

Initial Work Location:

Starting Salary: $39,686.00

Job Open Date: 04/11/2024

Job Close Date:

Open Until Filled: Yes

Priority Review Date: 05/24/2024

Job Summary: Within the Cashiering Department, this position serves as a primary point of contact between students and student financial accounting. Performs various financial and accounting transactions, processing payments, responding to general student account questions and debt resolution options via phone, email, and in person. Responsible for accurate transaction processing, providing excellent customer service, following document retention policies, preparing financial documents and reports, and maintaining the security of assets within a secure office area. This position serves as the primary backup to the Coordinator 3, Redwood Cashier, and therefore requires an ability to research and address more complex transactions and questions.Assists with projects which support the overall mission and goals of the Office of the Bursar, including assignments supporting our intradepartmental partners, Accounts Receivable and Support Services. Supports the offices Strategic Communication projects, including but not limited to, account advising calls, direct mail support, address updates/verification, and return mail processing. Oversees the West Valley Center Cashiering office location. May mentor other part-time cashier personnel and be alone and without supervision at times. May be required to travel and work at various campus locations. Scheduled work hours are based on departmental needs and may vary from time to time.

Essential Responsibilities and Duties:

Receive payment and post transactions in students accounts, finance, and campus card accounting systems, accurately entering the related financial information (amounts, detail codes, descriptions, indexes, accounts, etc.), in-person, over the phone, and from the mail.
Complete numerous types of transactions using various methods of payment.
Demonstrate proper cash handling procedures.
Count and balance a cash drawer daily. Responsible for the security and correctness of large sums of money, at times.
Issue and retain receipts for all transactions.
Customer service: Respond to inquiries in person, on the phone, or via email regarding student accounts, registration, financial aid, payment history, and refund status requests. Answer general College questions and direct students to the appropriate department(s) for help. Provide options to resolve debt and details and instructions on how to enroll in tuition payment plans. Resolve customers problems and make judgments on when to escalate more difficult problems to the Coordinator 1, Redwood Cashier, or the Assistant Bursar 2, Cashiering.
Support the offices Strategic Communication projects including, but not limited to, account advising calls, direct mail support, address updates/verification, and return mail processing.
Student account research and reconciling.
Research of department, sponsor, and student records.
Responsible for the security and completeness of a cash drawer.
Observe department and college billing, cash handling, cash receipting, refund, stop payment, and void check policies.
Observe federal regulations, such as PCI compliance and Federal Title IV Financial Aid disbursement rules and authorizations.
Mentor part-time cashiers.
Serve as the primary backup for the Coordinator 1, Redwood Cashier.
Process more complex transactions and serve as a primary point of contact for cashiers questions and problems. Make judgments on when to escalate them to Assistant Bursar 2, Cashiering.
Responsible for opening the shift, which includes deactivating security alarms and unlocking the vault and safe, issuing cash drawers to other cashiers, and verifying cash drawer amounts.
Responsible for closing the shift, which includes collecting all cash drawers, verifying the amounts, and locking them in the safe, locking the vault and safe, and setting the security alarm.
Check in and out cash drawers from the safe, verify their amounts, and fill out paperwork to document.
Develop and write procedures and other training materials.
Collect and file receipts, document copies, and other related transaction records. Provide information to auditors as needed. Properly destroy unneeded documents with confidential information.
Count and balance cash receipts to a computer system report at the end of the shift.
Prepare bank deposits and manifests and ensure they are ready and complete for pickup for armored car transport to the bank. Responsible to take deposits directly to the bank on holiday weekends.
Prepare the cashier daily recap report in Microsoft Excel.
Update student mailing address changes.
Complete College required training including Accommodating Disabilities, Harassment Prevention, Family Education Rights and Privacy Act (FERPA) Training, Hazard Communication (OSHA), Workplace Violence, Workplace Bullying Awareness and Prevention, and Data Security and Privacy. Assist in supply inventory maintenance and order supplies when necessary.
Attend meetings and training that are applicable to your job duties and at the discretion of your supervisor.
Serve on cashier hiring committees as requested by the Assistant Bursar 2, Cashiering.
Other duties as assigned.

Essential Responsibilities and Duties Continued:

Minimum Qualifications:

Associates degree in Accounting, Business, or related field.
Zero (0) to two (2) years of direct, paid, full-time work experience.

Substitutions allowable for education or experience on a 1:1 basis.

Preferred Qualifications: Accounting degree is preferred. Direct work experience in the designated business function. College and university work experience. Ability to speak Spanish fluently.

Knowledge, Skills & Abilities: Knowledge of accounting or bookkeeping principles and practices. Ability to handle and count money and make change accurately. Ability to perform simple mathematical calculations. Knowledge of reconciliation practices. Ability to learn the intricacies of different areas of the College. Ability to memorize accounting codes, which are alphanumeric codes from 1 to 4 digits long. Knowledge of the importance of internal controls. Ability to communicate both verbally and in written format using English. Excellent customer service and interpersonal relations skills. Establish and maintain effective working relationships. Sensitive to student and staff needs. Ability to maintain the confidentiality of work-related information and materials. Self-starter, internal motivation, and persistence. Ability to shift quickly between several tasks without loss of continuity. Ability to examine documents for accuracy and completeness. Ability to plan, organize, and implement assigned responsibilities and to work well under pressure. Ability to work accurately and efficiently in a fast-paced environment with frequent interruptions. Ability to operate telephone, computer, copy machine, ten-key calculator, and other typical office equipment. Organizational skills. Driving skills and the ability to operate a vehicle between campuses. General clerical skills, including typing, copying, filing, emailing, and faxing. Detail oriented and the ability to concentrate and recognize errors. Familiarity with computerized information systems. Working knowledge of Microsoft Office software including Word and Excel. Knowledge of department, College, state, and federal policies, procedures, and practices with the ability to answer work-related questions and/or interpret and apply these guidelines correctly in various situations. Ability to offer a welcoming, respectful, and safe environment for a college community and provide excellent service to all groups. Ability to communicate effectively with a broad range of diverse people, ability, culture, and ethnic background, to maintain good working relationships across the College. Ability to work with all groups in a diverse academic, socioeconomic, cultural, and ethnic background of community college students, faculty, and staff, including those with disabilities.

Non-Essential Responsibilities and Duties:

Special Instructions: Full consideration will be given to applicants who apply on or before the priority review date indicated above. More information about Salt Lake Community College benefits: https://i.slcc.edu/culture/benefits/index.aspx

SLCC Highlights: Salt Lake Community College is Utahs largest open-access college with the most diverse student body in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utahs fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students lives to strengthen its surrounding communities. SLCC employees work at 11 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.Salt Lake Community College seeks and values contributions from each community member and welcomes new and diverse perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation come about when diverse voices can speak and collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving diverse students and being a model for inclusive and transformative education.

FLSA: Non-Exempt

SLCC Information: Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.SLCC is a participating employer with Utah Retirement Systems ("URS"). In addition to URS, SLCC offers several other retirement account options.This position may require the successful completion of a criminal background check.

To apply, please visit: https://jobs.slcc.edu/postings/58576