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Content Project Manager
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Position Number: 5208006
Location: Syracuse, NY
Position Type: Computer and Information Technology

Content Project Manager

Job #: 040852
Location Syracuse, NY
Pay Range: $64,000 - $70,000
Hours: Standard University business hours:

8:30am - 5:00pm (academic year)
8:00am - 4:30pm (summer)
Hours may vary based on operational needs.
Job Type: Full-time

Job Description:
Reporting to the Director of Content, the Content Project Manager (PM) is a team player who will manage the entire life cycle of projects/content creation from conception to creation. They will manage multiple projects simultaneously and initiate planning with marketing channel leaders (creative design/video/photo, digital/social, analytics, etc.) use project management software to create, ensure smooth execution plans, and evaluate the project for refinements. The PM will also ensure that the project is delivered on time and on budget. They will work closely with strategists, writers, digital and social teams, designers, multimedia team, and leadership to coordinate preparation of various types of content that effectively and authentically position Syracuse University via storytelling and advance priority goals. They will act as the primary project management lead for all enterprise content projects, while owning and reinforcing the content production schedule and facilitating projects from sourcing, pitching, vetting, concepting, production and distribution. The PM will also be the lead on developing project plans for and managing production of the Syracuse University Magazine, working closely with the editor-in-chief and other team members.

Qualifications:

Bachelors degree in marketing, communications, advertising, management, project management, or related field or equivalent experience.
Minimum of 3 years of project management/producer/traffic experience.
Evidence of strong project management skills and strong attention to detail.
Ability to prioritize and manage competing demands.
Ability to anticipate needs and problem solve.

Job Specific Qualifications:

Detail and deadline oriented, accurate and efficient, must be able to manage multiple content projects at once, while working effectively under the pressure of tight deadlines and changing priorities.
Exceptional communication skills, particularly in working well with diverse colleagues in a complex and fast-paced environment.
Fluent use of standard office communication tools like MS Word, Excel and Outlook required.
Strong interpersonal skills, including the ability to listen, understand and translate information to day-to-day project management responsibilities.
Use of and familiarity with project management platforms (e.g., Workfront) is a plus.
Project Management Professional (PMP), Certified ScrumMaster (CSM) or equivalent certification is a plus.
Excellent proofreading and strong writing skills is a plus.
Experience in and understanding of print and digital production processes is a plus.
Close visual acuity to perform tasks related to production of content and design and ability to meet with campus partners in person or attend events on campus to source and produce timely, relevant content as part of broader storytelling efforts.

Responsibilities:

Manage content projects and workflow through use of enterprise technology tools ensuring all content projects are on schedule and on budget. Oversee enterprise content projects from conception to creation/deployment; provide excellent customer service, documentation/status reporting and exceed expectations with polished, best-in-class deliverables. With great attention to detail, develop communications to provide project status, project plans, milestones and to generate exceptional project deliverables. Delegate project tasks to teammates as appropriate. The PM will be responsible for improving the efficiency and effectiveness of enterprise storytelling and marketing in terms of strategy and guidance in order to achieve stated goals. The PM will manage multiple projects in various stages and work with others in the division of marketing to coordinate content across channels and platforms.
Manage the production life cycle of enterprise content and the Syracuse University Magazine, sourcing distribution, with a focus on timely delivery, including working directly with content strategists and channel teams, when applicable, and with external vendors on project specifications and production. Act as quality check for team deliverables before they go live or prior to handing off to partners.
Participate in weekly content, concepting and project planning meetings etc. and facilitate clear, proactive, collaborative communications with channel and project teams. Communicate clearly and approachably with teammates regarding project requests and progress and to learn and share best practices, new skills and experience. Stay up to date on industry best practices in omni-channel marketing as well as changes in modern best practices Use of project management platform, Workfront, as appropriate, to manage projects.
Generate regular reports on project performance metrics, milestones achieved, and key learnings for continuous improvement. Conduct post-project reviews and lessons learned sessions to capture insights and best practices for future projects.
Develop and maintain relationships with service providers (i.e., printers, outside designers, product providers). Maintain relevant and current knowledge of the higher education marketing industry.

About Syracuse University:
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the Universitys 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About the Syracuse area:
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

Application Deadline:
Full Consideration By:
Open Until Filled:
Priority Consideration:

To apply, visit https://www.sujobopps.com/postings/104420

Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The Universitys contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.