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Campus Safety Dispatcher/Security
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Position Number: 5093794
Location: Northampton, MA
Position Type: Campus Safety and Police

Campus Safety Dispatcher/Security

If you have any questions about the position or our application process, reach out to us at recruiting-u@smith.edu.
Campus SafetyJob Description

Smith College is hiring a Campus Police Dispatcher/Security Position. This position will work the 10:45pm-7:15am shift on a rotating 4 x 2 schedule.

Generous Benefits!

A career at Smith College offers multiple rewards-including access to our comprehensive and competitive benefits program. We offer something for everyone, to meet the diverse needs of our employees and their families. Our employees can choose from four different medical plans available through Blue Cross Blue Shield of Massachusetts - something for every need and budget. We offer a choice of two dental plans through Delta Dental and a Vision Plan through EyeMed. From braces to glasses, we have your whole family covered. The Smith College Retirement Plan is a 403(b) Plan that allows you to defer a portion of your salary and choose from a broad menu of investment options. Even if you don't make your own contributions, the college provides a significant contribution to your account each year-equal to 9% of your compensation! You also get life insurance and long-term disability at no cost to you. That's not all: Smith offers generous paid time off - vacation, personal and sick time - ID Theft protection, health and dependent care subsidies, auto & home insurance discounts, prescription copay assistance the list goes on and on!

Job Summary

Act as the first point of contact between students, faculty, staff and the Campus Safety Department. Must engage in a professional, friendly manner when dealing with people on the phone and in person. Work in a security and dispatch role by conducting foot patrols or answering the telephone in the dispatch center. Participate in community engagement activities while developing professional relationships with the campus by utilizing the community policing approach. Take appropriate actions to support a diverse workforce and participate in the College's efforts to create a respectful, inclusive, and welcoming work environment.

Essential Functions

Answer incoming phone lines and provide appropriate assistance to those calls
Monitor cameras, fire panels and other security systems and dispatch appropriate personnel when necessary
Promptly answer emergency phone lines
Accurately log all department calls for service, officer activity, and assistance provided into the department's computer system
Make notifications to College officials and other agencies during emergency and non-emergency situations
Maintain certification on the use of any State or Federal Criminal Justice Information Systems (CJIS)
Engage in foot, bicycle or vehicle patrol to maintain high visibility to the campus community
Check and secure campus buildings to help prevent crimes from occurring
Provide escorts and lockouts for members of the College community
Provide non-emergency medical transports via College vehicle to the local hospital
Support and uphold the department's mission and community-poling philosophy

Minimum Qualifications (knowledge, skills, education, experience, certifications, licenses)

Minimum of a High School diploma
Previous dispatching or security experienced is preferable
Must have a valid driver's license. Must complete and comply with all college driving credentialing requirements.
Must hold or be able to obtain shortly after hire CPR and First Responder Certification.
Must be able to pass a criminal and work background check, medical pre-screening and psychological assessment

Preferred Qualifications

Can demonstrate good customer service skills.
Ability to work in a fast paced, multi-tasked environment.
Ability to function calmly & efficiently in all types of situations including emergencies.

Please attach BOTH a current resume and a cover letter in order for your application to be considered for this position . Be sure you have provided all attachments before submitting your application.
You will NOT be able to attach additional files after you have hit the Submit button.

Review of applications will begin
April 8, 2024

Compensation Grade:
Grade X Non-exempt

Position Type:
Regular

About Smith College

Located in Northampton, MA, Smith College is one of the largest women's colleges in the country and is dedicated to excellence in teaching and research across the liberal arts. A faculty of outstanding scholars interact with students in small classes, as advisors, and through student-faculty research projects. The College is a member of the Five College Consortium with Amherst, Hampshire and Mt. Holyoke Colleges, and the University of Massachusetts Amherst. Students cross-enroll and faculty cross-teach across the Five Colleges.

Consistent with the Americans with Disabilities Act (ADA) and Massachusetts General Law, Chapter 151B, it is the policy of Smith College to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact our recruiting team at recruiting-u@smith.edu.

As set forth in our mission and values, Smith College is committed to promoting a culture of equity and inclusion among students, staff and faculty. The College will not discriminate in employment on the basis of age, race, color, ethnicity, national origin, creed, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, genetic information, age, veteran status, physical or mental disability, or any other classification protected by law. Smith College is an equal opportunity employer and complies with all state and federal laws that prohibit discrimination.

To apply, visit https://smithcollege.wd5.myworkdayjobs.com/en-US/smithcollege/job/Smith-College/Campus-Safety-Dispatcher-Security_R-202400085-1?timeType=f5076f035909016d0a03432e742a7800