Job Details
This ad is expired.
- Call Center Rep - DIETITIAN ASST (TEMP)
- Go to our website »
Call Center Rep - DIETITIAN ASST (TEMP)
Job Opening ID: 183531
Work Location: Michigan Medicine - Health Sys
Full Time/Part Time: Part-Time
Regular/Temporary: Temporary
FLSA Status: Nonexempt
Organizational Group: Um Hospital
Department: CW Food Procure/Production
Posting Begin/End Date: 1/23/2020 1/29/2020
Salary:
Paid Time Off:
Career Interest: Temporary Job Opening
Responsibilities*
- Review and acknowledge diet orders and messages in MiChart List every 5 to 10 minutes.
- Contact appropriate personnel as needed.
- Alert Patient Care Diet Tech for any questions patients ask about their diet and/or menu that cannot be answered by Call Center Clerks.
- Answer phone calls from patients, guests, and mothers, take meal selections, enter selections into CBORD, print tray tickets. Follow scripts outlined for various situations.
- Create guest and mother profiles in CBORD Card File.
- Check Outlook email throughout your shift.
- Receive orders for Bereavement Trays from Nursing staff. Print tray ticket from CBORD
- Update and check White Board for food outages, specials, and other pertinent information.
- Track all Outpatients on Tracking Form for Outpatient Meal Requests. Use appropriate abbreviation codes and enter Service Notes for delivery locations.
- Handle phone calls from Nursing as well as other staff members on the units. Follow up appropriately with taking messages and contacting appropriate staff members.
Required Qualifications*
High School Diploma.
Must possess basic computer skills and the ability to learn new computer applications. Proficient in utilization of email systems.
Strong interpersonal and communication skills. Able to exhibit a professional and positive image when interacting with patients, departmental staff members and allied health professionals. Able to function as a team member with flexibility in a changing and challenging work environment.
Able to lift 15 pounds and walk a considerable distance.
Desired Qualifications*
Associate degree, or post high school education at an accredited university or college.
Work or volunteer experience related to healthcare and/or dietetics.
Demonstration of customer service and problem-solving skills.
Experience working with MiChart and CBORD software.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
To apply, visit https://careers.umich.edu/job_detail/183531/call_center_rep_-_dietitian_asst_temp
Copyright 2017 Jobelephant.com Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agency
jeid-f0451c767a56264ea51032e88632879f