Job Details

Senior Coordinator of Registrar Services

Position Number: 9754689
Location: Saratoga Springs, United States
Position Type: Registrars

Senior Coordinator of Registrar Services

Empire State University, Office of the Registrar, is currently seeking qualified applicants for the position of Senior Coordinator of Registrar Services. The Senior Coordinator plays a key role in supporting the administration and integrity of academic records, degree progress evaluation, and graduation processes for both undergraduate and graduate programs. This position is responsible for overseeing complex student record transactions, collaborating with academic departments on curriculum and program modifications, and contributing to process improvement initiatives and system optimization efforts. Through these activities, the Senior Coordinator helps ensure the accuracy, efficiency, and compliance of academic record management practices across the University.

Key Responsibilities

Conduct graduation eligibility reviews and support the degree conferral process for undergraduate and graduate students, including complex cases such as individualized degree programs.
Manage complex graduation scenarios including double majors, second bachelor's degrees, and special program structures.
Support the development and implementation of graduation process improvements, including workflow optimization, reporting, and communication strategies.
Conduct specialized academic reviews such as Early Childhood Education program reviews and subject-area core competency updates.
Support compliance with institutional, accreditation, and regulatory requirements related to academic records and degree certification.
Provide specialized records and degree audit oversight for designated populations such as CAHE, Nursing, partnership programs, and IBEW cohorts.
Ensure accurate degree audit configuration, monitoring, and degree conferral for partnership and cohort-based programs.

Job Requirements:

Required Qualifications

Bachelor's degree from an accredited institution.
A minimum of one (1) year of experience in a college Registrar's Office or related academic administrative environment.
Demonstrated experience working with student information systems (SIS) and degree audit tools (e.g., Ellucian Banner, DegreeWorks, or similar).
Demonstrated ability to manage multiple processes, deadlines, and high-volume workflows with accuracy and attention to detail.
Excellent written and verbal communication skills, with the ability to collaborate effectively with faculty, staff, and students.
Strong organizational skills and ability to manage competing priorities in a fast-paced environment.

Preferred Qualifications

Master's degree in higher education administration, educational leadership, or a related field.
Experience with Ellucian Banner, DegreeWorks, or other Ellucian systems.
Experience with degree audit configuration or maintenance.
Experience supporting graduation processing and degree conferral workflows.
Experience working with curriculum management processes and academic program changes.

Special Information

This position is based at the University's primary location in Saratoga Springs, New York. Employees may be eligible for a part-time remote work arrangement, subject to supervisory and departmental approval and consistent with operational needs.
Occasional travel may be required to fulfill department and university-wide commitments.
SUNY Empire provides employees with robust remote and flexible work options to meet the needs of students, faculty, and staff in a dispersed work environment.

Additional Information:

Rank/Salary: Senior Staff Assistant, SL3 / $58,000-$60,000, dependent on experience and qualifications.

We are pleased to offer our employees an excellent benefit package which includes NYS health insurance, free dental and vision, competitive retirement options, and generous vacation, sick and holiday accruals; and a strong emphasis on work-life balance. We also offer professional-development activities for professionals and support staff.

SUNY Empire is an AA/EEO/ADA employer. The University actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the University. SUNY Empire is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Employees, students, applicants, or other members of the university community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

SUNY Empire provides reasonable accommodations for applicants with disabilities, veterans, or wounded warriors where appropriate. If you would like to request a reasonable accommodation for any part of the application and hiring process, please contact the Office of Human Resources at (518) 587-2100.

In accordance with the Title II Crime Awareness and Security Act, a copy of our crime statistics is available upon request by calling (518) 587-2100. It can also be viewed online at our Safety and Security website.

To apply, visit http://esc.interviewexchange.com/jobofferdetails.jsp?JOBID=202529