Job Details

AV Specialist

Position Number: 7121808
Location: Salt Lake City, UT
Position Type: Computing - Support and Training

AV Specialist

Job Summary

The AV Specialist provides AV support for all departments the Spencer Fox Eccles School of Medicine Computer Support team supports. The AV Specialist provides AV support for all classroom and meeting rooms in the Spencer Fox Eccles School of Medicine building as their primary function and responsibility. This person will also provide backup support for other buildings and departments that are supported by our team.

Information Technology Specialists
Perform duties across multiple areas of information technology, such as computer hardware, server software, networking, telecommunications, computer support, database analysis, data security, and other areas of the overall IT platform/infrastructure. Responsible for the stability, integrity, and operation of all systems by monitoring, maintaining, supporting, and optimizing all network software, hardware, and operating systems. Report system downtime and performance issues. Conduct analysis, including planning, designing, and evaluating a variety of information technology tools. Respond to user requests for system needs and upgrades. Manage security solutions, including firewalls, antivirus, and intrusion protection systems. Perform scheduled network tasks, update antivirus definition files, monitor network servers, and provide internet and intranet user support. Participate in IT projects to drive technological efficiencies.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.

Responsibilities
Information Technology Specialists, IIPerform duties across multiple areas of information technology, such as computer hardware, server software, networking, telecommunications, computer support, database analysis, data security, and other areas of the overall IT platform/infrastructure. Responsible for the stability, integrity, and operation of all systems by monitoring, maintaining, supporting, and optimizing all network software, hardware, and operating systems. Report system downtime and performance issues. Conduct analysis, including planning, designing, and evaluating a variety of information technology tools. Respond to user requests for system needs and upgrades. Manage security solutions, including firewalls, antivirus, and intrusion protection systems. Perform scheduled network tasks, update antivirus definition files, monitor network servers, and provide internet and intranet user support. Participate in IT projects to drive technological efficiencies. Requires moderate skill set and proficiency in discipline. Conducts work assignments of increasing complexity, under moderate supervision with some latitude for independent judgment.Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience.This is a Developing-Level position in the General Professional track.Job Code: P34632Grade: P15
Role Specific:

Install, configure, and maintain AV hardware and software systems in conference rooms, classrooms, or event spaces
Provide real-time technical support during meetings or events to ensure seamless operation
Diagnose and resolve audio, video, and connectivity issues quickly and efficiently
Perform routine maintenance and system checks to ensure equipment reliability
Assist with AV system upgrades and new installations
Provide end-user support and training for AV systems and conferencing tools
Communicate clearly with non-technical users to resolve issues and explain system functionality
Collaborate with IT teams, event coordinators, and external vendors when needed

Minimum Qualifications
EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).Department may hire employee at one of the following job levels:
Information Technology Specialists, II: Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience.

Preferences
Preferred Qualifications

Strong familiarity with Windows and Mac operating systems, including system setup, basic troubleshooting, device configuration, and software installation
Experience with Extron interfaces and AV control systems, including configuration, operation, and basic diagnostics
Working knowledge of online meeting platforms (e.g., Zoom, Microsoft Teams), including setup, troubleshooting audio/video issues, and user support
Understanding of audio-visual signal flow, including microphones, speakers, displays, switchers, and cabling

Special Instructions

Requisition Number: PRN44858B
Full Time or Part Time? Full Time
Work Schedule Summary: This position is located on the U Health campus in Salt Lake City and requires 100% onsite support. The primary work hours for this position are Monday - Friday, business hours. This position requires some early mornings, evenings and weekends. The incumbent must reside in Utah.
Department: 01470 - SOM Computer Support
Location: Campus
Pay Rate Range: $50,000 - $60,000
Close Date: 6/27/2026
Open Until Filled:

To apply, visit https://utah.peopleadmin.com/postings/200967