Job Details

Assistant Director of Education and Outreach

Position Number: 7094501
Location: Philadelphia, PA
Position Type: Extension and Outreach

Assistant Director of Education and Outreach

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title
Assistant Director of Education and Outreach

Job Profile Title
Associate Director B, Academic Affairs, Academic Partnerships

Job Description Summary
The Assistant Director of Education & Outreach will play a key role in shaping engaging learning experiences for non-traditional and adult learners, as well as K-12 students and educators. The person will represent the frontline of engagement before, during, and after delivery of high-quality education and outreach programs. Responsibilities will include serving as a point of contact for learners, ensuring an exceptional participant experience, managing assigned programs from planning through execution, supporting the development of inclusive initiatives, and strengthening community partnerships.

Job Description

Job Responsibilities

Program Management & Delivery

Manage the planning and execution of in-person and virtual education and community-focused programs, including summer programs, workshops, webinars, field trips, skill-building sessions, and elective showcases.
Oversee program logistics before, during, and after delivery, including timelines, registration workflows, participant communications, materials, and evaluation
Ensure accommodations for all programs and maintain working knowledge of program delivery spaces, anticipating and resolving challenges as they arise.
Maintain standard operating procedures, documentation, and continuity plans across education and outreach initiatives.

Community Engagement & Partnerships

Support and actively participate in community engagement initiatives that advance the mission and strategic priorities of the center.
Develop programming and partnerships with K-12 schools, educators, community leaders, and campus partners.
Maintain awareness of trends and in-demand skills to inform advising and program development.
Serve as the intake point for inquiries related to education, outreach, and student engagement programs.

Assessment, Data & Continuous Improvement

Assist the Director with data collection, reporting, and analysis, integrating survey data and other sources to assess impact and guide decision-making.
Evaluate workflows and recommend enhancements to improve scalability, efficiency, and participant experience.
Implement and manage needs assessments, program evaluations, and participant feedback processes.

Operations & Special Projects

Support the Director of Education & Outreach in coordinating and executing integrated education and outreach campaigns and projects.
Provide dependable support for special projects and other duties as assigned.

Qualifications

Bachelor's and 2 to 3 years of experience or equivalent combination of education and experience is required. (Master's degree in Materials Sciences/STEM/STEM Education preferred)
Relevant professional experience in education, outreach, program coordination, or a related field encouraged.
Demonstrated ability to work autonomously and contribute effectively to a team-based environment.
Highly organized and detail-oriented, with an ability to manage multiple projects simultaneously
Proven ability to perform effectively under high-volume workloads to meet deadlines, deliver results, and manage competing priorities.
Experience delivering scalable education or engagement programs.
Skilled in coordinating program logistics and operations, including scheduling, registration, participant tracking, and evaluation.
Proven ability engaging with K-12 students, postsecondary students, educators, and community partners to implement programs that foster learning, participation, and skill development.
Proven ability to establish and maintain collaborative relationships with various stakeholders to expand impact and influence of center's programs.
Strong written and oral communication skills with the ability to tailor communication to diverse audiences.
Ability to pass a background check for working with minors.

Application Requirement

A Cover Letter and Resume/CV are required to be considered for this position. Please upload your Cover Letter where it asks you to upload your Resume/CV; multiple documents are allowed.

Job Location - City, State
Philadelphia, Pennsylvania

Department / School
Provost Interdisciplinary Programs

Pay Range
$57,500.00 - $80,000.00 Annual Rate
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job's level. Internal organization and peer data at Penn are also considered.

Equal Opportunity Statement

The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law.

Special Requirements
Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.
Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.
Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay

Equal Employment Opportunity Statement

The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state, or local law.

To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/LRSM/Assistant-Director-of-Education-and-Outreach_JR00119164-1