Job Details

(Full-time) Director of Area Operations (Student Services)

Position Number: 6914349
Location: Redding, CA
Position Type: Student Affairs and Services

(Full-time) Director of Area Operations (Student Services)

Salary: $82,164.76 Annually
Location: Shasta College - Main Campus - Redding, CA
Job Type: Administrator Classified Full-Time
Department: Student Services
Job Number: 2022-00545
Closing: 3/25/2026 4:30 PM Pacific

Description
Description of Basic Functions and Responsibilities

OVERVIEW
The Shasta-Tehama-Trinity Joint Community College District (Shasta College) sits at the northern end of the Sacramento Valley, surrounded by mountains to the north, east, and west. The area provides a wide array of outdoor amenities and activities with miles of hiking and biking trails, national parks, two lakes, and the Sacramento River. The main campus is located in the city of Redding, population 90,000. The area is characterized by excellent schools with high graduation rates, low traffic, and low housing prices (Zillow average 395,000 vs. California state average of 786,000).

Shasta College is committed to providing its diverse student population with equitable education outcomes, contributing to the social, cultural, intellectual, and economic development of our communities. The college has been recognized as a leader in developing and implementing innovative education programs to increase student success, including accelerated pathways for high school students to achieve a bachelor's degree and for returning students to complete their Associate and Bachelor's degrees. Shasta College enrolls more than 11,000 students annually and provides educational services to students with a wide range of skills and abilities.

Our ideal candidate is motivated to join a campus community prioritizing the success of our diverse staff and student population. Providing equitable outcomes so all members of our community may enjoy safe, healthy, and vibrant educational and employment environments is critical to our success.

Administrator positions in the California Community College system offer a unique opportunity to contribute to the empowerment of our students seeking to improve their lives and communities. Our administrators manage a wide range of programs and lead faculty and staff in engaging our diverse employee and student populations, facilitating equitable outcomes for all through the management of our various employment and academic programs. As an administrator at Shasta College, you will join a vibrant community of professionals working collaboratively to provide a positive, healthy educational environment where our students experience diverse academic and cultural perspectives. A career at Shasta College offers a highly rewarding and enriching employment experience.

DESCRIPTION OF BASIC FUNCTIONS AND RESPONSIBILITIES
The Director of Area Operations provides comprehensive support and high-level strategic advising to the Vice President, overseeing the planning, organization, and direction of operations within the assigned office. This position requires independent work to monitor and ensure effective resolution of projects, ensuring the Vice President is optimally prepared and briefed on current and emerging division matters. This position also performs a variety of highly technical and analytical fiscal functions in support of the District's administration of contracted services and state/federal categorical funding requirements. This position assists and facilitates the District's financial planning and management processes, provides specialized functions in the analysis, tracking, processing, and reporting of financial and budgetary transactions and ensures compliance with District, state, and federal fiscal processes.

The Director supervises office staff, assists in support activities related to office operations, and handles administrative and managerial details for the assigned office. Employees in this classification receive limited supervision within a broad framework of laws, regulations, policies, and procedures. This is an administrative, overtime-exempt position.

CLASSIFICATION: Range 20 on the Administrative Salary Schedule, 40 hours per week, 12 months per year. Work assignment hours are 8:00 a.m. - 5:00 p.m., Monday through Friday. This a classified administrator position with a default CalPERS retirement.

SUPERVISOR: Associate Superintendent/Vice President of Student Services or designee

Typical Duties, Knowledge and Ability

Essential Functions:

Strategic Support and Advising to the Vice President
- Provides advanced support to the Vice President in the processing and completion of administrative operations.
- Manages administrative details that do not require the Vice President's immediate attention.
- Facilitates the Vice President's executive functions by providing advice, context, and background information on issues.
- Collaborates with administrative professionals to ensure the completion of administrative operations and the Vice President's preparedness for meetings and executive functions.
- Researches, analyzes, evaluates, and interprets information, issues, and proposals for the Vice President, ensuring alignment with Division goals.
- Develops, prepares, and reviews high-level correspondence, reports, or presentations requiring sensitivity, discretion, or judgment.
- Communicates and interacts effectively with faculty, staff, and management on routine and special projects on behalf of the Vice President.
- Independently researches, calculates, compiles, and updates reports and information for government agencies and other entities.
- Reviews, analyzes, and evaluates financial elements of contracted projects, accounts, and transactions related to division budgets and categorical program planning, monitoring, and reporting.
- Maintains detailed records for multiple budgets, including categorical budgets.
- Prepares and monitors budgets affecting division and categorical services and/or projects in accordance with funding guidelines, regulations, and District policies.
- Acts as the Vice President's principal point of contact to advise, communicate, and support faculty, staff, students, and external partners in the Vice President's absence. Represents the Vice President in various settings and meetings.
- Ensures follow-through on applicable action items and communicates directives to staff on behalf of the Vice President.
Leadership and Strategic Guidance
- Assists the Vice President in setting strategic priorities, developing plans, and tracking progress on key initiatives.
- Oversees the implementation of strategic projects, ensuring they are on time, within budget, and aligned with overall Division goals.
- Analyzes complex situations, identifies potential solutions, and facilitates decision-making.
- Streamlines workflows and processes within the Vice President's office to improve efficiency and effectiveness.
- Participates in short and long-term strategic planning for the assigned office, including assessing current operational status, internal strengths and weaknesses, and external threats and opportunities, and developing action plans.
- Develops and prepares the annual preliminary budget for the office; analyzes and reviews budgetary and financial data; authorizes department expenditures in accordance with District policies and procedures.
- Compares actual projections and expenditures to program or contract commitments and timelines; projects present and future costs of changes or modifications; develops periodic cost analyses.
- Calculates and costs out personnel requests, financial proposals and contracts to determine fiscal impact.
- Makes recommendations regarding department and initiative resource allocations.
- Participates in or facilitates management meetings, committees, and staff meetings to promote current and proposed office policies and objectives.
- Anticipates developments, functions as a high-level point of resolution, proposes strategies, and implements courses of action through the Deans and Associate Deans.
- Communicates and helps to formulate operational policies, procedures, and requirements; receives and interviews callers, providing information requiring judgment, knowledge, and interpretation of established procedures/policies and collective bargaining language.
- Promotes positive community relationships, receives requests and concerns, and takes action or makes proper referrals.
- Manages projects and relationships with other college divisions, ensuring senior leaders are aware of decisions affecting their areas.
- Interfaces with leadership and staff at all levels throughout the division and the college to coordinate initiatives and resolve issues.
- Assists in orchestrating and synchronizing strategic communications across departments to achieve desired effects and cohesive messaging.
- Understands and interprets organizational policies and procedures to ensure appropriate decision-making protocols are followed and makes recommendations for change. Evaluates, researches, and develops specific policies and procedures.
- Facilitates the implementation of organizational changes and initiatives.
- Plans, organizes, coordinates and directs multiple projects and activities with competing deadlines and sets and manages timelines and priorities.
- Coordinates the preparation of financial statements and reports within scope of assigned funding sources; ensures coordination between budgeting systems and other management systems.
- Analyzes monthly general ledgers; prepares journal entries; may perform support functions to close fiscal year-end.
- Assists in developing and implementing controls for fiscal accountability within the division; recommends the creation or modification of new accounts.
- Compiles statistics and tracks expenditures to complete reports.
Staff Direction and Supervision:
- Assigns, trains, supervises, evaluates, counsels, and disciplines direct reporting staff; plans, coordinates, and provides training, guidance, and support for office personnel.
- Receives, gathers, and prepares information and evaluation materials, which may be of a confidential nature.
Performs other related duties similar to the above in scope and function as assigned in support of the College's mission and Division goals and priorities.

Knowledge of:

The higher education environment.
District evaluation policies and procedures.
Current principles and practices of office management.
Rules, policies, procedures, contract language, regulations, laws, and codes relevant to office operations.
Principles of effective staff management and leadership.
Principles of effective public administration.
Current computer platforms and software applications, including Microsoft Word, Excel, PowerPoint, Outlook, and multimedia.
Principles, practices, and terminology in accounting, auditing, and financial work, including governmental/community college fiscal procedures.
Budget planning, management, monitoring, and reporting practices.
Statistical and financial analysis methods.
Governmental accounting procedures, California Community Colleges Budget and Accounting Manual, and codes/regulations for restricted funds.

Ability to:

Plan, direct, and manage daily staff activities in the assigned office.
Learn, interpret, and successfully apply District policies, procedures, rules, and regulations.
Interpret, explain, and apply relevant laws, regulations, and requirements.
Communicate effectively, orally and in writing.
Interpret and communicate policies and procedures; prepare correspondence and other documents.
Oversee commitments and ensure priorities are met and logistics are efficiently addressed in an intense, dynamic environment.
Establish and maintain effective, positive, and collaborative working relationships with all levels of administration, faculty, staff, and external constituents.
Exercise tact, diplomacy, confidentiality, and good judgment during interactions with all internal and external stakeholders, including those from diverse academic, socioeconomic, cultural, ethnic, and disability backgrounds.
Demonstrate strong problem-solving and conflict resolution skills, including the ability to manage complex assignments and balance competing interests.
Possess strong administrative and analytical skills, including the ability to research, evaluate, and analyze.
Demonstrate strong attention to detail.
Exercise initiative to promote the mission, vision, values, objectives, and goals of the assigned office.
Accurately work with calculations and projected fiscal scenarios.
Gather statistical data, conduct research, and prepare analytical reports.
Provide guidance and direction on financial policy and legal compliance matters.
Organize and maintain confidential fiscal records and files.

Experience/Education

Education & Experience Required:

Associate's degree from an accredited institution.
Two years of progressively complex and responsible experience working for an executive or administrator in a complex work environment.
Demonstrated sensitivity to, and understanding of, the diverse academic, socioeconomic, cultural, and ethnic backgrounds of staff and students, as well as staff members and students with physical and/or learning disabilities.

Education Preferred:

Bachelor's degree from an accredited institution.

Additional Information

To be considered a candidate for an Administrative position, the applicant must submit ALL of the following materials:

Online Application with the following materials attached:
Cover letter addressing criteria listed in the position announcement
Current resume and/or placement file
College transcripts (unofficial will be accepted at the time of application)

Attention Applicants:

After application has been submitted, all application materials will be screened.
Internal candidates must also submit all required materials to be considered.
Candidate evaluations will not be considered.
Reference letters from any member of the Hiring Committee or Board Members will not be considered.
Interviews will be by invitation only.
Interviews may be by Zoom.
The District does not reimburse for new hire moving expenses.

New Administrative Appointments will be placed at the step 1 on the Administrative Salary Schedule and will graduate to the next step on July 1st of the following year if they have rendered 5 months of satisfactory service, with subsequent steps annually thereafter to a maximum fifth step.

Salary placement would only be negotiable if the candidate held the same position with another community college and step 2 or 3 would be the maximum considered depending on the number of years of service.
The Shasta-Tehama-Trinity Joint Community College District ("Shasta College") does not discriminate against any person on the basis of race, color, national origin, sex, religious preference, age, disability (physical and mental), pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), gender identity, sexual orientation, genetics, military or veteran status or any other characteristic protected by applicable law in admission and access to, or treatment in employment, educational programs or activities at any of its campuses. Shasta College also prohibits harassment on any of these bases, including sexual harassment, as well as sexual assault, domestic violence, dating violence, and stalking.

To apply, visit: https://www.schooljobs.com/careers/shastacc/jobs/5230078/full-time-director-of-area-operations-student-services