Job Details

Assistant Director Accessibility Resources - 140427

Position Number: 6912338
Location: Cullowhee, NC
Position Type: Disability Services

Assistant Director Accessibility Resources - 140427

Western Carolina University

Department: Accessibility Services

About WCU:

Western Carolina University continues to rank high on Forbes Best Employers lists each year. Including:
2025 - Ranked 1st in the top 100 employers in North Carolina in Forbes Americas Best Employers by State list.
2024 - Ranking in the top 8.5% on Forbes Americas Best Midsize Employers list, WCU was ranked 34 out of the top 400 employers across all industries.
2023 - Ranked in the top 20% on Forbes Americas Best Midsize Employers list, WCU was ranked 97 out of the top 500 employers across all industries.
2022 - Ranked 14th in the top 100 employers in North Carolina in Forbes Americas Best Employers by State list.
Western Carolina University is the UNC systems westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South.
Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance. Benefit eligible employees have access to dental, vision and health insurance plans - eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.
Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year. Leave earning employees (staff and 12-month faculty) who work at least half of the working days of their first month of employment will begin accruing vacation and sick leave immediately. Paid parental leave after 12 months of continuous service.
WCU offers an abundance of training and development programs, certifications, workshops and conferences - many of which are offered free of charge.

Position Summary:

The primary location of this position is on-site in Cullowhee, NC. This position is designated as being exempt from the State of North Carolina Human Resources Act (EHRA).

The Assistant Director of Accessibility Resources provides leadership, coordination, and direct student support to ensure equitable access to academic and campus programs for students with disabilities across undergraduate, graduate, and online learning environments. This role oversees accessibility and accommodation processes, facilitates the interactive process, and ensures compliance with federal and state disability laws, including the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act of 1973.

Working closely with students, faculty, and staff, the Assistant Director helps identify and remove barriers, determines and implements reasonable accommodations, and supports student persistence, retention, and success. The Assistant Director supports the department in ensuring accessibility in academic programs, campus housing, and student activities.

The Assistant Director serves as a key institutional resource on accessibility-related practices and compliance.

Required Knowledge, Skills, and Abilities:

Knowledge and experience supporting individuals with disabilities, medical conditions, or physical and/or neurocognitive differences.
Demonstrated working knowledge of the Americans with Disabilities Act (ADA), its amendments, and Section 504 of the Rehabilitation Act of 1973 as each relates to students with disabilities in postsecondary education.
Effective communication and leadership skills.
Ability to demonstrate a professional commitment to maintaining strict confidentiality standards, respecting individual privacy, and supporting fair and consistent treatment of all individuals.

Knowledge, Skills, and Abilities Required for this position:
Minimum Qualifications:

Interested candidates must be legally authorized to work in the United States without the need for employment sponsorship or any other immigration-related assistance.
Minimum of masters degree from an accredited institution in Rehabilitation Counseling, Disability Studies, Special Education, Counseling, Psychology, Social Work, Student Affairs, or a related field.
Three years demonstrated experience working with individuals with disabilities and/or neurocognitive or physical differences.
Two years administrative or supervisory experience.
Demonstrated experience in evaluating disability documentation for eligibility and creating accommodation plans.

Preferred Qualifications:

Experience working with individuals from a broad range of backgrounds, including individuals with disabilities or varying learning and communication needs.
Experience collaborating with multiple programs or departments in a professional setting.
Experience using student information systems and/or accessibility management systems (e.g., Banner, AIM, or comparable platforms).
Experience working in disability services or a related area in a postsecondary environment.
Working knowledge of ADHD, learning disabilities, autism spectrum disorders, and other neurocognitive differences, demonstrated through professional experience or training.

Position Type: Permanent Full-Time

Special Instructions to Applicants:

To be considered, you must apply online.

Please include a cover letter, resume, and a list of professional references to complete the application process.

For questions or additional information, please contact Wesley Satterwhite, Director of Accessibility Resources, at satterwhite@wcu.edu or 828-227-2716.

AA/EOE
Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu.

University Safety
The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.

To apply, please visit: https://jobs.wcu.edu/postings/32890