Job Details

• Responsible for leading meetings with minimal direction or supervision to help either identify areas to improve departmentally, or to help lead meetings that are designed to problem solve and implement solutions.
• Work in close conjunction with the Director on developing and implementing process improvement initiatives for faculty support roles.
• Serve as a project manager for the rollout of new initiatives.

• Serve as a subject matter expert for faculty support staff on departmental policies, systems, training, and other areas.

• Serve as the primary onboarding contact for new hires.
• Ensure staff have proper systems access and tools.
• Meet with new hires throughout the multi-month onboarding process and maintain checklists for each new employee.

• Develop materials such as: onboarding, offboarding, departmental guidelines, training, departmental policies, written educational material, etc.

• Maintain websites and shared file areas, including, but not limited to, the department website, Google site, SharePoint site, shared calendars, and file drives.

• Provide general administrative support, including, but not limited to, scheduling multi-member meetings, recording meeting minutes, space booking, ordering catering and A/V, organizing team events, and representing the Faculty Support team at meetings as needed.
• Responsible for entering Buy2Pay orders, Concur reports, and performing related tasks.

• Bachelor's Degree preferred.
• Working knowledge of basic financial concepts and tools (i.e. financial reporting, spreadsheet manipulation).
• Knowledge of Harvard financial systems (Buy2Pay, Concur) preferred.
• Excellent organizational and attention to detail skills with ability to effectively prioritize in an environment with multiple and conflicting priorities.
• Strong customer service and interpersonal skills with all levels of staff. Ability to work across teams with a variety of projects and constituencies is essential.
• Strong written and verbal communication skills.
• Intermediate competence with Word, Excel and PowerPoint, as well as some website experience. Ability to learn and adapt to new systems quickly, including emerging office technologies and communication tools.
• Proactive with demonstrated ability to respond quickly, disseminate information, problem-solve and bring issues to resolution. Self-initiative, confidence, adaptability, and good judgement are essential.
• Strong commitment to fostering a welcoming and inclusive environment for all persons interacting with SEAS.

• Applicants should submit a resume and cover letter.
• The Harvard John A. Paulson School of Engineering and Applied Sciences does not provide visa sponsorship for administrative and staff positions.
• This position is based on our Cambridge, MA campus and an on-campus presence each week is required. Must be able to work Monday through Friday, 35 hours/week. Some events may require a schedule adjustment and/or additional work hours. A hybrid/flexible work schedule may be explored with the hiring manager during the interview process.
• The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

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