Job Details

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Worcester Polytechnic Institute
  • Position Number: 1532094
  • Location: Worcester, MA
  • Position Type: Human Resources



JOB TITLE
HR Talent & Benefits Coordinator

LOCATION
Worcester

DEPARTMENT NAME
Talent & Human Resources

DIVISION NAME
Worcester Polytechnic Institute - WPI

JOB DESCRIPTION SUMMARY
Reporting to the Director, Talent and Human Resources this role will support university-wide talent and inclusion initiatives to achieve strategic and operational objectives, including the successful delivery of all facets of divisional initiatives and programs throughout the organization. This individual will be responsible for providing guidance/support in multiple areas with a primary focus on: benefits, talent acquisition, diversity and inclusion.

The successful candidate will support key projects and initiatives that will require extensive engagement with WPI internal and external constituents, including faculty, staff, community organizations, and external board members.

JOB DESCRIPTION
Principal Duties and Responsibilities
  • Performs a variety of administrative tasks in support of the benefits function. Assists employees in completing enrollment, change, or claims forms and manage leaves of absence. Answers basic questions about offerings, eligibility, or coverage. Maintains records related to plan participation, enrollment, claims, or status changes.
  • Ensure compliance in benefits are met and guide employees on benefit program offerings and policies.
  • Support the successful delivery of all facets of talent acquisition (position posting, offer letters, new hire onboarding, faculty hiring support, etc.)
  • Support divisional initiatives, events and programs across the institute. Oversee logistical details of programs and events, arranging speakers or performers, program registration and evaluation.
  • Support divisional communications utilizing both internal and external channels and platforms, including maintenance of the departmental newsletter, web pages, online forms, portals and social media. This will require the ability to draft, edit, and proofread correspondence and communications for the Division.
  • Ensure consistent and timely follow-up on all matters to ensure appropriate resolution.
  • Establish and maintain effective working relationships with other campus offices and departments to ensure high quality services for all campus community members.

Position Requirements
  • Bachelor's degree from an accredited institution.
  • Minimum 1-3 years of experience supporting human resources or talent functions specifically in benefits administration preferably in an academic environment; will consider a combination of experience and human resource certifications.
  • Strong verbal and written communication skills.
  • Demonstrated success in utilizing social media tools and resources
  • Demonstrative commitment to inclusive hiring practices and the ability to support diversity in workforce recruitment and retention.
  • Highly proficient in Microsoft Office Suite and Workday platforms.

Competencies
  • Must demonstrate discretion and good judgment in handling confidential and sensitive matters. Must have the ability to exercise discretion and independent judgment regarding matters of significance.
  • Must have excellent interpersonal skills and be able to communicate effectively with internal and external community including internal and external constituents.
  • Attention to detail, good organization and time management skills, and ability to work independently and collaboratively, required. Must be able to work effectively and able to handle shifting and competing priorities. Reacts well under pressure, manages competing demands, shows resourcefulness and works proactively.
  • Available to work occasional extended hours, which may include nights and weekends during the academic year
  • Demonstrated skill in establishing good working relationships with students, staff and faculty. Excellent interpersonal skills and emotional intelligence
  • Excellent oral and written communication skills and the ability to present effectively in public settings, required.
  • Critical thinker, and mature problem solver required. Demonstrates a willingness to take ownership for wide-ranging responsibilities with accuracy and thoroughness; looks for ways to improve and monitor own work to ensure quality.

Preferred Experience:
  • Demonstrated success in utilizing social media tools and resources
  • HR Certification (PHR or SPHR)
  • Experience in supporting initiatives that impact positive change
  • Experience analyzing and compiling data to generate reports and dashboards



FLSA STATUS
United States of America (Non-Exempt)

WPI is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We are seeking individuals with diverse backgrounds and experiences who will contribute to a culture of creativity and collaboration, inclusion, problem solving and change making.

To apply, visit: https://wpi.wd5.myworkdayjobs.com/en-US/WPI_External_Career_Site/job/Worcester/Talent---HR-Coordinator_R0000586

About WPI
WPI is a vibrant, active, and diverse community of extraordinary students, world-renowned faculty, and state of the art research facilities. At WPI, we have competitive and comprehensive benefits, including health insurance, long-term care, retirement, tuition assistance, flexible spending accounts, work-life balance and much more.

Diversity & Inclusion at WPI
WPI is committed to creating an inclusive workplace where everyone feels valued and respected; a place where every student, faculty and staff member can be themselves, so that they can study, live, and work comfortably, to reach their full potential, and make meaningful contributions in order to meet departmental and institutional goals. WPI thrives on innovative practice and welcomes diverse perspectives, insight, and people from diverse lived experiences, to enhance the community environment and propel the institution to the next level in a competitive, global marketplace.





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