Job Details

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Bunker Hill Community College
  • Position Number: 3841268
  • Location: Boston, MA
  • Position Type: Student Affairs and Services
Location: Boston, MA Category: Professional Staff Posted On: Tue Sep 28 2021 Job Description:

The HOPE initiative is designed to examine and eliminate the social, institutional, and academic barriers that often prevent males of color from achieving their full potential at BHCC and beyond. This asset-based, student-centered initiative is run by a group of faculty, staff, and students who are focused on three main areas: qualitative/quantitative data collection, analysis and dissemination; assessing and addressing gaps in College programs and services, and affinity-based mentoring.

Reporting to the Interim Director of the HOPE Initiative in the Division of Academic Support & College Pathway Programs, the HOPE Success Navigator will use equity-minded practices to guide students to and through College services and processes, including, but not limited to: Advising/LifeMap, course registration, exploration and planning. The Navigator will make appropriate referrals where necessary, playing a central role in guiding and empowering students to access resources and services, and to plan and implement their education and career objectives for individualized success.

Specific Duties:

The HOPE Success Navigator is responsible for assisting with developing and delivering culturally responsive services and programming with a focus on Black and Latino male students that may include but are not limited to the following:

  • Create and deliver culturally responsive student services and programming aimed at improving student access, engagement, retention, and graduation.
  • Utilizing a success-coaching model based on best practices, provide an array of traditional student support services including enrollment, financial aid, academic career/vocational and transfer advising.
  • Administer and interpret academic, personal and career/vocational assessments, to identify the strengths and weaknesses of new students in regards to their entry-level basic skills and motivation.
  • Participate in the training of faculty, staff, and peer mentors who can serve as resources and provide effective curricular and co-curricular support.
  • In collaboration with LifeMap staff, provide an array of services (academic career, and transfer advising) to continuing students in person as well as utilizing remote technology.
  • Utilize intrusive advising and proactively assess needs; complete holistic assessment of student needs to facilitate appropriate referrals and provide outreach to students at key points in the semester.
  • Assist with the advisement and registration of new and continuing students regarding their academic plan, course selection/sequencing, curriculum/concentration selection and changes, career exploration and plans to transition to a 4-year institution.
  • Assist students in developing short and long term academic, career and life plans; review alignments of career and educational goals with student interests, skills and personal financial requirements.
  • Collaborate with faculty and staff to implement academic, career, and transfer advising across the curriculum; assisting with the design and/or facilitation of related classroom presentations.
  • Build collaborative relationships with resource centers on campus to provide smooth connections ("Warm Handoffs") to appropriate success services, such as: LifeMap, Student Activities, Single Stop/The DISH, departmental advisors, tutoring, supplemental instruction, or accommodations for disabilities; financial literacy skills development; and emergency assistance.
  • Collaborate with HOPE Leadership Team and other campus departments in the design, marketing, implementation and assessment of HOPE programming, including but not limited to: academic success workshops, Welcome Days, student celebration events, and Student Dialogue Series.
  • Work closely with HOPE Leadership, LifeMap staff, and Institutional Research to gather, analyze, and interpret data to monitor students' progress.
  • Collaborate with HOPE Ambassadors to answer student questions and provide self-service assistance via WebEx.
  • Participate in college meetings, community engagement, and outreach activities as needed.

Job Requirements:
  • Master's degree in Cultural and Community Studies, Education, Counseling, Psychology, Sociology or a closely related field, with three (3) years of experience and/or training involving college admissions, academic advisement, career development, or program/project development and/or management; or an equivalent combination of education, training, and experience.
  • Experience working with diverse students in a fast-paced student services/client services or equivalent setting.
  • Demonstrated ability to collaborate effectively with a range of different academic and non-academic units, and community-based organizations.
  • Excellent intercultural, interpersonal, and verbal and written communication skills.
  • Proficiency in student information systems as well as MS Word and Excel.

Preferred Qualifications:

  • Bilingual in Spanish, Portuguese or Haitian Creole.
  • Ability to work evenings and weekends.
  • Experience managing and supervising staff/students.
  • Experience working with underrepresented groups.
  • Experience working at a community college, nonprofit and/or community-based organization.

Additional Information:

Salary Range: $54,956.00- $62,212.00. Actual Salary Will Be Commensurate With Education and Experience in Accordance with MCCC/MTA Collective Bargaining Agreement. Full state Benefits.

This position is funded through State appropriation subject to continuation.

Grade: 5, Unit Professional, funding is subject to appropriation.

Review Date: Open until filled

?Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.


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