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Milwaukee Area Technical College
  • Position Number: 5283359
  • Location: Oak Creek, WI
  • Position Type: Financial Aid

Financial Aid Specialist - Bilingual English/Spanish Preferred (Full-Time)

Salary: $22.01 - $27.51 Hourly
Job Type: Full-Time
Job Number: 2022-04338
Location: Oak Creek, WI
Division: Enrollment Management


Milwaukee Area Technical College (MATC) is Wisconsin's largest and most diverse technical college, offering 170+ high-quality programs that connect students to a career in as little as one to two years. The college also offers a less expensive path to a four-year degree. MATC is transforming lives, industry and our community by preparing students today for the careers of tomorrow. MATC's diverse team members - 42% of whom are employees of color--work with a purpose to serve the students who make us one of the most diverse two-year institutions in the Midwest. Together, we are meeting the needs of the community we shared and committed to eliminating equity gaps in higher education for both students and employees. We are seeking passionate individuals to join our team who shares the same passion in serving this purpose. Learn more about MATC at

Characteristic Duties and Responsibilities

  • Advises students who apply for short-term institutional loans.
  • Advises students on educational related financial matters including budget planning, repayment of loans and grants, and related financial aid options.
  • Assists students in filing formal applications for all types of student aid including work-study, loans, grants and scholarships; explains related procedures, requirements and obligations.
  • May act as college liaison internally to local, state and federal agencies.
  • Performs verification as required by federal regulations.
  • Maintains records and prepares related reports as required and in accordance with established policies, procedures for governmental regulatory agencies.
  • Reads and interprets regulations relevant to Title IV student financial aid assistance programs.
  • Assists in development and implementation of a student financial education program.
  • Applies knowledge and understanding of cohort default rate management, student loan repayment options and current tax regulations in relation to financial aid.
  • Posts related student loan data into the student operating system to ensure timely enrollment reporting to the National Student Loan Database System.
  • Assists in the development and implementation of a robust training program for staff.
  • Provides exit counseling support services to students and campuses by presenting to an audience on student loan entrance and exit counseling including financial literacy.
  • Conducts and facilitates financial education activities including educational programs and outreach to current and former students.
  • Counsels student loan borrowers on available repayment, deferment and forbearance options and assist past due borrowers in making payments with loan services.
  • Regularly conducts analysis of data sets and provide trend reports and insight/recommendations for the improvement of borrower repayment behavior to management.
  • Requests and retrieves reports from NSLDS (National Student Loan Data System) to facilitate effective management of student cohort groups and repayment data.
  • Maintains current knowledge of federal Title IV regulations, state rules and institutional policies pertaining to financial aid to develop and present strategic training to internal and external staff members on default prevention, financial literacy, and delinquency management.
  • Maintains knowledge of Title IV awarding, satisfactory academic progress, and basic accounting principles for cash management.
  • Other related duties as assigned.


Compliance with all state, federal, and accreditation standards/requirements, as well as all MATC policies and procedures.

Required Education: Associate's degree in Business Administration; Public Administration; Psychology or related field.

Preferred Education: Bachelor's degree in related field.

Required Experience: With Associate:

Four (4) years of experience.

With Bachelors:

Two (2) year of experience.

Preferred Language: Bilingual English/Spanish (the ability to fluently speak, read, and write in both English and Spanish)

Knowledge, Skills, And Abilities:

  • Working knowledge of financial aid federal site (NSLDS, COD, and FAA ACCESS or CPS) Financial Aid software systems (DataTel and Image Now preferred) and all Microsoft Office Suite programs.
  • Knowledge and skilled in verification process.
  • Knowledge and ability to counsel students and parents on FAFSA application and utilization while effectively communicating financial aid award options e.g. (Pell Grant, Wisconsin Grant, Institutional grants and scholarships, Promise Scholarship, Work Student, and Federal Student loans.)
  • Skilled at organizing and presenting financial aid information to parent and student groups.
  • Ability to multi-task and to work in a fast pace environment delivering excellent student service support.
  • Ability to keep complex records; assemble and organize data and prepare reports from such records.
  • Ability to make arithmetic computations rapidly and accurately.
  • Demonstrated ability to communicate effectively and relate well with students, parents, faculty, staff, and others while maintaining appropriate confidentiality.
  • Ability to establish and maintain effective working relationships with other employees, students, and the public.
  • Demonstrated ability to work effectively with people of diverse backgrounds and promote a positive working environment.

Supplemental Information

Start Date:
The position supports the department of Financial Aid and is available immediately. This is a continuous recruitment and applications will be reviewed until the position is filled.

Hiring to fill one (1) full-time vacancies, 1.0 FTE, 38.75 hours per work week.
Vacancy will be based out of the Oak Creek campus.
Hours are Monday through Friday from 8:00 am - 4:30 pm.
Eligible for flexible work arrangement

Hourly Rate:
Salary is listed to the midpoint of the salary range and is based on the 2023/2024 rates and are determined by years of experience credit and internal salary equity

Application Materials:
Along with your completed applications it is optional, but not required, to upload supporting documents such as resume, cover letter and proof of education (transcript, copy of diploma/degree etc.). Education will be formally verified prior to offer.

Selected qualified candidates will be invited to virtually interview for this position on a date to be determined. Candidates who are selected after the first interview will be invited to a second-round interview.


Milwaukee Area Technical College will not discriminate against any employee, applicant for employment, student, or applicant for admission on the basis of race, color, national origin, ancestry, sex, sexual orientation, creed, religion, political affiliation, marital status, parental status, pregnancy, disability, age, membership in any reserve component of the armed forces, union affiliation, arrest and conviction record, or any other protected category under applicable local, state or federal law.

Milwaukee Area Technical College is an Equal Opportunity/Access Educator/Employer operating under an Affirmative Action Plan. Reasonable accommodations will be provided for qualified individuals with disabilities. If you have a disability and need special accommodation for the application process, please contact our office at 414-297-6529 (Wisconsin Relay System: 711) or email Women, veterans, and minorities are encouraged to apply.

To apply, visit

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