Job Details

Elon University
  • Position Number: 5260065
  • Location: Elon, NC
  • Position Type: Admissions/Enrollment

Coordinator for Admissions Systems and Technology

Location: Elon University Campus, North Carolina, 27244

Title: Coordinator for Admissions Systems and Technology

Position Type: Staff Full-Time

Days Per Week: M-F

Hours Per Week: 40

VP Area: Admissions and Financial Aid

Department: Admissions

Position Summary

As a key member of the Operations and Communications team in the undergraduate admissions office, this role plays a vital part in overseeing the development and implementation of features, functions and shared knowledge related to Slate, our customer relationship management (CRM) system. Responsibilities include query and report development, process automation, data integrity, database security, portal building and management, as well as form building. Strong candidates will be technologically proficient, detail-oriented individuals who thrive in a highly collaborative environment. Effective communications skills are also a must.

Benefits of Working at Elon

As an Elon University employee, you'll join an internationally acclaimed university with a commitment to fostering a thriving community. Ranked among the most innovative, creative and best-run universities in the nation, Elon's personal approach to education extends to employees, whose growth, professional development and success is a hallmark of our training and advancement opportunities.

Elon University's home is the charming town of Elon, North Carolina, a small, friendly community located a short distance from the beach and the mountains, and among the vibrant cities of Greensboro, Raleigh and Durham. In addition to the beautiful canopy of historic oak trees iconic to our campus, you'll find boundless opportunities for family-friendly recreation, cultural events and outdoor activities. Hiking, water sports, fine dining and entertainment are just a few of the many happenings in the Elon area, making the region one of the nation's premier travel destinations.

Employees at Elon enjoy a generous and comprehensive benefits package that includes:

  • 28 annual days off, including holidays and vacation.

  • Immediate tuition remission for employees.

  • Retirement plan with an 8 percent contribution from the university.

  • Immediate eligibility for health, dental and vision insurance, along with free acute care and lab services at our onsite Health & Wellness Clinic.

  • Free use of campus fitness facilities.

  • Free admission to musical and theater performances, guest speakers, religious and ethnic observances, recitals, art exhibitions, entertainment and our Division I Phoenix athletics.

    Eligibility for tuition remission at Elon for spouses, qualifying domestic partners and dependents begins after two years of service. After two years of employment, eligibility begins for participation in the Tuition Exchange, a national scholarship exchange program that enables dependents to enroll in nationally recognized partner colleges and universities.

    Elon values and celebrates the diverse backgrounds, cultures, experiences and perspectives of our community members. As an equal opportunity employer, Elon's principles of diversity extend to race and gender identity, age, disability status, veteran status, sexual orientation, religion, and other aspects of one's identity. At Elon, our employees respect human differences, passion for lifelong learning, emphasis on personal integrity and an ethic of service.

    Minimum Required Education and Experience

    Bachelor's degree from four-year college or university required.

    Preferred Education and Experience

    Experience with CRM/database systems is preferred, but not required.

    Job Duties
    • Slate
      • Coordinate undergraduate admissions instance in Slate (CRM)
      • Build reports and queries; update as needed, at least annually
      • Create import processes for prospective student data from external enrollment partners (i.e. Appily, College Board, Niche, etc.)
      • Support prospective students/families with access to applicant portal (Acorn Account) and troubleshooting any other student-facing Slate functions
      • Create and maintain prospective parent and school counselor portals
      • Support prospective student engagement scoring model used in admissions committee review
      • Conduct routine quality checks to ensure data integrity
      • Coordinate implementation and/or execution of new CRM functionality annually
    • Online Admission Applications
      • Support annual updates of the first-year and transfer undergraduate applications (Common Application and Elon Application), along with others
      • Assist with annual review and updates of third-party admissions applications and websites (examples: Nursing CAS / WebAdmit)
      • Execute alternate interview scheduling for competitive scholarship interviews
    • Office Technology and Euipment
    • Oversee and maintain computer upgrades for Admissions (undergraduate and graduate) and Financial Aid staffs
    • Provide technology training for new hires, as well as ongoing technical assistance and troubleshooting
    • Maintain inventory of office equipment and collecting university-issued property upon departure of staff members
    • Participate in Admissions events and campus visits, including weekend programming
    • Other duties as assigned

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