Job Details

Northeastern University
  • Position Number: 5149699
  • Location: Oakland, CA
  • Position Type: Student Affairs and Services

Community Assistant

About the Opportunity


The Community Assistant is an entry level live-in staff member that is responsible for directly supporting the physical, emotional, social, and academic needs of our first-year residential students. In addition to supporting these students, this position serves as part of the Residential Life team to focus on creating positive and valuable experiential learning opportunities. Experiential programs will aid the students in their academic coursework, help orient them to the Bay Area, and community building student programming within the residences/campus life.

  • Coordinate and plan student programs and excursions. These programs can be during the day, in the evenings, and/or on the weekends
  • Mentor first-year students who are not only entering college for the first time, but adjusting to studying away from home
  • Encourage student academic success, respond to student concerns, and connect students to academic, medical, and mental health resources
  • Monitor student behavioral policies and protocols, upholding a high standard of student conduct
  • Maintain the safety and well-being of the residential population by serving in a 24/7 on-call rotation and conducting regular rounds of student residences
  • Respond to crises by interacting with campus public safety, Oakland Student health center, and limited engagement with student's parents.
  • Act as the point of contact for student and staff safety and security during crises and
  • Be an on-call emergency contact during entire duration of program
  • Perform other duties as assigned

  • Bachelor's degree and related Residential Life experience preferred
  • 1-2 years of demonstrated student service experience or higher education experience in a residence life or student affairs capacity, which includes experience living with or working with high school or undergraduate students (in residence life, student affairs, camp counselor, or related role)
  • Experience living, working, or studying abroad or in vastly different cultures/communities
  • Ability to demonstrate intercultural sensitivity and global awareness
  • Demonstrated flexibility and experience with crisis management
  • Proven ability to work well as a member of a close-knit team
  • Experience managing, facilitating and curating events for large groups with enthusiasm and attention to detail
  • Fluent in English

The expected hiring range for this position is $22.51 per hour based on the position's scope and responsibilities.

Position Type

Student Services

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit for more information.

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see

To apply, visit

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