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Academic Support Coordinator
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Position Number: 5180586
Location: Syracuse, NY
Position Type: Academic Advising

Academic Support Coordinator

Job #: 040825
Location Syracuse, NY
Pay Range: $20.40 - $21.88 per hour
Hours: Standard University business hours:

8:30am - 5:00pm (academic year)
8:00am - 4:30pm (summer)
Hours may vary based on operational needs.
Job Type: Full-time

Job Description:
The Academic Support Coordinator will perform all administrative duties associated with the Biology Department graduate program, the Neuroscience PhD concentration and the Biotechnology MS and BS/MS programs. This includes supporting faculty in the areas of: recruiting, managing and processing graduate applications, graduate progress and degree applications and video recording in-person seminars. The coordinator also enters curriculum and program changes into university systems.

This position will also provide support for graduate recruitment and education committees and assist with recruitment events including setting up video interviews and troubleshooting any technological issues that arise for the graduate recruitment committee during these interviews.

This position will meet with incoming and current graduate students to provide information on program requirements and course offerings, as well as provide support via email and phone.

This position will also provide back-up coverage for the department's undergraduate support coordinator and help with other departmental administrative tasks as needed.

This is a student facing role so must be present in the office to provide services to campus constituents.

Qualifications:
Associates degree or equivalent preferred plus 2-4 years relevant work experience in academic setting.

Job Specific Qualifications:

Experience with Microsoft Office software for word processing and spreadsheets as well as PeopleSoft software and Curriculog, used by the University for class scheduling/academic records, and OnBase for graduate application processing and degree monitoring.
Management and communication skills to work effectively with faculty, staff, and students to complete various complex tasks effecting degree programs, academic program, and course offerings.

Responsibilities:

Manage class scheduling, enrollment, final exam scheduling, classroom assignments, student data inquiries and other miscellaneous academic-related issues for the Department.
Confer with Student Records, CAS Deans Office, Registrar Office, Graduate School and University Senate to clarify all curricular issues, changes and updates.
Liaison with other schools/colleges with regard to curricular changes impacting requirements.
Maintain and organize Departmental student-related data including academic and enrollment statistics.
Assist Department Chair, Program Directors and Faculty with confirmation of classes each semester (including summer), verifying accurate posting of course-related information to MySlice.
Work with staff from other departments to eliminate conflicts among required courses.
Be present in the office to provide services to campus constituents.
Responsible for performing various administrative duties for prospective and current undergraduate and graduate students, and supporting departmental student groups and organizations.
Answer student inquiries, provide statistical information.
Maintain accurate student records, ensuring that degree requirements are met.
Maintain documents and procedures for undergraduate and graduate students.
Assist Chair with the management of advisor assignments, TA assignments, undergraduate certifications and audits.
Coordinate communications with student groups.
Maintain knowledge of and provide support to faculty, staff and students for PeopleSoft, MySlice, OnBase, Blackboard, and class scheduling/class enrollment/curriculum procedures.
Provide back-up assistance for front desk-reception, and other staff duties as needed.
Other duties as assigned.

About Syracuse University:
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the Universitys 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About the Syracuse area:
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

Application Deadline:
Full Consideration By:
Open Until Filled:
Priority Consideration:

To apply, visit https://www.sujobopps.com/postings/104303

Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The Universitys contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.