Job Details

Data Center Technician II

Position Number: 9931839
Location: Salt Lake City, United States
Position Type: Computing - Network/System Administration

Data Center Technician II

Job Summary

The University of Utah is seeking a Data Center Technician to join the Infrastructure and Operations team responsible for data center and IT spaces across the institution. As part of a technically diverse team, this position will be part of mission critical service delivery to the institution and outside customers.

About UIT: University Information Technology (UIT), the central IT service provider for the University of Utah, reports to the U's Chief Information Officer and is responsible for many of the U's shared IT services including the wired and wireless network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services.

About the University of Utah: Located in Salt Lake City, the U is the flagship institution of the State of Utah's system of higher education, home to arts and museum venues and a member of the BIG-12 Conference. Skiing and snowboarding opportunities are a short distance from campus, and opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake City is home to the Utah Symphony and Opera, Ballet West, professional sports teams, and a wide range of other cultural and recreational activities.

Responsibilities
Data Center Technician II
Will work in a high security facility, housing sensitive data, providing mission critical services and support life safety operations.

Answer customer phone calls and emails in a professional manner.
Receive and address work orders to install computer, network and server hardware.
Monitor and help troubleshoot technical issues with data center infrastructure and customer owned IT equipment.
Contact on-call staff or data center engineers when escalation is appropriate.
Perform facility walkthroughs and administration of security at reception.
Hold all tenants accountable to security procedures for access.
Operate a company vehicle to perform assigned tasks at multiple locations.
Not eligible for any remote work.
Other duties as assigned.

Job Code: S34072Grade: S16

Minimum Qualifications
EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).
Data Center Technician, II: Requires at least 1 year of related experience.

Preferences

Previous data center experience.
Familiarity with cooling systems.
Experience with ethernet, fiber optic and copper cabling.
Customer service experience.
Strong written and verbal communication skills.
Proficiency using email, video conferencing, spreadsheets, Microsoft and Apple operating systems.

Special Instructions

Requisition Number: PRN46635B
Full Time or Part Time? Full Time
Work Schedule Summary: Friday 11pm to 9am, Saturday 11pm to 9am, Sunday 11pm to 9am, Monday 11pm to 9am
Department: 01555 - UIT INFRASTRUCTURE & OPS
Location: Campus
Pay Rate Range: $21.41 to $26.42
Close Date: 12/31/2026
Open Until Filled:

To apply, visit https://utah.peopleadmin.com/postings/211564