Job Details

Graduate Area Supervisor, Graduate Admissions Processing

Position Number: 9758486
Location: Salt Lake City, United States
Position Type: Admissions/Enrollment

Graduate Area Supervisor, Graduate Admissions Processing

Job Summary

A Graduate Area Supervisor will oversee workflows and processes by coordinating and overseeing work assignments for graduate admissions operations. They'll ensure relevant policies, procedures, and laws are followed. Participate in the interview process as well as assess, develop, and provide training for new and existing employees. Assist other areas as requested and learn relevant processes and skills. Handle escalated inquiries from students, departments and staff. Evaluate escalated graduate admissions applications. They may also assist in program management, department relations, etc.
Staff are required to be in the office; this is not a remote position. After 90 days and with management approval, employees may have the opportunity to work up to three days a week remotely, although this is subject to change.

Responsibilities

Supervise processes and workflow, including prioritizing daily work activities, evaluating outcomes and recommending changes
Assist in training staff in requisite skills for daily workload management
Serve as a resource to identify, research and resolve problems and complaints
Evaluate graduate applications and relevant materials
Handle escalated cases and queries
Coordinate and oversee task scheduling
Build and update resources for the graduate area
Provide all aspects of graduate admissions support to staff, students and departments
Assist other areas as requested
Other duties as assigned

Minimum Qualifications
Five years of experience in a related field, with two of those years working as a supervisor, or equivalency (one year of education can be substituted for two years of related work experience); knowledge of related trade or department specific equipment, systems and procedures. Demonstrated organizational, human relations and effective communication skills are also required. Some areas of assignment may require additional experience, specific licensures or registrations.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description

Preferences
Preference will be given to candidates familiar with the graduate admissions practices of the University of Utah.

We will look for candidates that have demonstrated organizational, human relations and effective communication skills. Written communication is a significant part of this role, and applicants will be evaluated based on the provided samples.

Special Instructions

Requisition Number: PRN45893B
Full Time or Part Time? Full Time
Work Schedule Summary: Monday-Friday (8am -5pm)
Department: 00295 - Office of Admissions
Location: Campus
Pay Rate Range: $19.25 per hour
Close Date: 11/11/2026
Open Until Filled:

To apply, visit <a href=""https://apptrkr.com/9758486"">https://utah.peopleadmin.com/postings/207040