Job Details

International Student Support & Engagement Specialist

Position Number: 7257424
Location: Madison, WI
Position Type: International Programs

International Student Support & Engagement Specialist

Current Madison College employees must apply to the internal career site by logging into Workday

Job Posting Date:
June 22, 2026

Application Deadline:

Salary Information:
$58,718 - $68,596
(For current employees, pay may not be restricted to the posted range and will be set in accordance with the Madison College Compensation Manual guidelines for internal salary placement.)

Department:
Center for International Education Partnerships

Job Description:

The Center for International Education at Madison College is seeking an International Student Support and Engagement Specialist to join the team in a Limited Term Employment (LTE) position. This position provides comprehensive support to international students by advising on F-1 visa regulations, managing international admissions processes, and developing programming that promotes cross-cultural engagement, global citizenship, diversity, equity, and inclusion.

Success in this role requires knowledge of F-1 visa regulations, international admissions processes, student advising, case management, and institutional support systems, in addition to developing, coordinating, and facilitating campus wide programming initiatives.

The International Student Support and Engagement Specialist serves as a Designated School Official, ensuring compliance with federal visa requirements while supporting international students before arrival, during enrollment, and after program completion. This position also supports application workflows, reviews visa authorization requests, prepares communications, and identifies process improvements to strengthen the international student experience.

The International Student Support and Engagement Specialist works collaboratively with faculty, staff, students, and community partners to provide guidance on international student needs, promote cross-cultural understanding, and enhance the college's ability to serve a diverse student population.

Position Details:

Schedule: This is a 1-year LTE position working 40 hours per week, 52 weeks per year. Monday through Friday, 8:00am to 4:30pm. This position will be onsite for the first 8-12 weeks, with the opportunity for a hybrid work schedule thereafter. The hybrid work option is subject to change in accordance with Madison College policy.

Expected Progression: This position includes an expected progression plan. Upon meeting departmental criteria, you will be eligible to receive a $1.00 per hour increase.

Benefits: Madison College provides a generous benefits package of vacation, holidays, health/vision/dental/life insurance options, and you will be able to participate in the Wisconsin Retirement System (WRS).

Madison College believes every team member brings unique perspectives and experiences that enhance our ability to understand and engage with the world, tackle challenges, and develop innovative solutions. Come be part of our great team!

This position will be open until filled, with a first review date of July 13, 2026, at 11:59 pm. After this date, the recruitment may close without further notice. Interested applicants are encouraged to apply as soon as possible.

Required Documents (2):

Resume
Cover Letter

*Failure to include these documents by the first consideration date will result in the disqualification of your application.

Accountabilities:

Provides international student visa advising by serving as a Designated School Official (DSO), ensuring compliance with F-1 visa regulations and maintaining up-to-date knowledge of international education policies.
Leads international admissions processes by managing application workflows, communications, checklist coordination and process improvements while reviewing escalated cases and training staff and student assistants.
Develops and coordinates programming by creating events and promotional materials to promote cross-cultural understanding, global citizenship, diversity, equity and inclusion.
Supports faculty, staff and community engagement by providing guidance on international student needs, institutional support systems and strategies for improving retention through inclusive practices.
Contributes to the promotion and implementation of recruitment initiatives.
Supports operations and communications by managing email templates, responding to escalated inquiries, overseeing special projects and supervising student assistants and interns.
Provides case management for international students by offering guidance before arrival, during enrollment and after program completion to support their transition and success.
Performs other related duties within the scope of the position as required for the efficient operation of the division and to support institutional objectives.

Knowledge, Skills & Abilities

Knowledge of F-1 visa regulations and best practices for international student advising.
Knowledge of international admissions processes, including application workflows, document verification and case management.
Skill in developing and coordinating programming that promotes cross-cultural understanding, global citizenship and student engagement.
Skill in training staff and student assistants on international admissions, visa advising and institutional policies.
Ability to support international students by providing guidance throughout the admission, enrollment and post-program transition processes.
Ability to analyze and interpret institutional policies, resolve student concerns and ensure equitable application of college procedures.
Skill in engaging positively with all populations and communities, contributing to a safe and inclusive learning and work environment.
Skill in effectively and respectfully communicating with others.

Minimum Requirements:

Education:

Bachelor's Degree or Associates Degree and equivalent relevant work experience. *Experience used as an equivalent of an educational requirement is in addition to any experience required by the position.

Work Experience:

2-4 years of relevant & related work experience.
Ability to attain Designated School Official (DSO) standing in SEVIS (Student and Exchange Visitor Information System), Per federal regulation, a SEVIS DSO must be a U.S. citizen or permanent resident.

Madison College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

If you are experiencing application issues, please contact us at the Talent Acquisition email Talent@madisoncollege.edu or HR hotline (608) 246-6900.

To ensure that emails from us regarding your application do not go to your spam folder, please add the @madisoncollege.edu domain as a safe sender in your email.

Madison Area Technical College does not discriminate on the basis of race, color, national origin, sex, disability or age in employment, admissions or its programs or activities. Madison College offers degrees, diplomas, apprenticeships and certificates in Architecture & Engineering; Arts, Design & Humanities; Business; Construction, Manufacturing & Maintenance; Culinary, Hospitality & Fitness; Education & Social Services; Health Sciences; Information Technology; Law, Protective & Human Services; Science, Math & Natural Resources; and Transportation. Admissions criteria vary by program and are available by calling our Enrollment Office at (608) 246-6210 or (800) 322-6282 Ext. 6210. The following person has been designated to coordinate Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973 and to handle inquiries regarding the college's nondiscrimination policies: Lisa Muchka, Director, Civil Rights and Compliance, 1701 Wright Street, Madison, WI 53704 (608) 246.5221

To apply, visit https://madisoncollege.wd115.myworkdayjobs.com/en-US/jobsatMadisonCollege/job/Truax-Campus-Madison/International-Student-Support---Engagement-Specialist_R0005841

About Us
Welcome! Thank you for visiting our career site, where Madison College is committed to matching talent to opportunity. We are known for our real-world, smart approach to learning - offering students innovative, high-tech career pathways and college transfer opportunities with more than 150 programs to choose from. Madison College is a great place to work and has been for over 100 years, serving more than 33,000 students in 12 south-central Wisconsin counties. The College offers generous salaries, benefits, and an inspiring work environment. Employees enjoy a culture dedicated to lifelong learning, wellness and inclusiveness.

Take some time and look around - once you've have a chance to explore our current opportunities, apply to the ones you feel best suit your interests, background and experiences. Thereafter, you can keep track of your application status and watch for new opportunities that might be of interest to you.

Along with our competitive wages, check out the benefits that we offer: https://madisoncollege.edu/careers
Learn More about Madison College: https://madisoncollege.edu/about

As part of the application process, finalists will undergo a background check including criminal history, educational verification, and references. Criminal history will not automatically disqualify you from employment. All cases are considered on an individual basis, and the offense will be compared to the position for which you are applying.