Job Details

Online Programs Learning Facilitator

Position Number: 7162201
Location: Boulder, CO
Position Type: Distance Education Programs

Online Programs Learning Facilitator

Requisition Number: 72012
Location: Boulder CO
Employment Type: University Staff
Schedule: Full Time
Posting Close Date: 21-May-2026
Date Posted:

Job Summary

The Data Science program welcomes applications for an Online Programs Learning Facilitator! The online and asynchronous Master of Science in Data Science (MS-DS) and at the University of Colorado Boulder are innovative programs offering a rigorous curriculum and flexible learning model to a global population. The Data Science program is seeking a candidate who is passionate about accessible education and delivering a high quality online learning experience for students.

The Online Programs Learning Facilitator assists the online MS-DS degree program by providing course-specific individual or group student support and tutoring during office hours and facilitating student interactions within a virtual learning environment. This role is responsible for curriculum review and management, updates to existing digital course materials in coordination with course faculty, collaborating closely with Coursera representatives to mitigate issues related to the LMS, and grading assignments. Experience working with a non-traditional and global population of mid- or senior-level professionals is a plus. This role interfaces regularly with Coursera and department team members. The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities.
CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

Who We Are

Data Science is interdisciplinary in nature, drawing on the fields of statistics, applied mathematics, data science, computer science, information science, geospatial analytics, natural language processing, business analytics and more. Our curriculum leverages CU Boulder faculty expertise to offer technical depth and functional breadth while emphasizing cross-functional communication and teamwork-skills vital to data scientists, who increasingly work with stakeholders across a wide spectrum of domains.

CU Boulder data science students choose from multiple modalities, including a traditional on-campus degree and our innovative MS-DS on Coursera. Regardless of which option they choose, students engage with a rigorous, comprehensive curriculum and obtain high-level technical skills. Our alumni build complex quantitative algorithms to organize and synthesize large amounts of information and employ machine learning techniques to classify and predict behaviors, helping to answer questions and drive strategy in a wide variety of organizations. We are data science Buffs.

What Your Key Responsibilities Will Be

Course Delivery:

Holds regular online office hours with MS-DS students.
Actively monitors and engages with student discussion forums via Coursera or on Slack.
Serves as first point-of-contact for current students with course-related questions or concerns. Assists students with problem-solving and campus resources.
Sends out announcement messages, reminders, and instructions.
Creates documents/ systems that can support a large group of students to scale.
Develops and revises FAQs and help guides for each course.
Communicates responsibly and respectfully.

Learner Feedback and Grading:

Monitors Salesforce, ensuring tickets are managed and resolved.
Manages cases of academic dishonesty and advances if needed.
Conducts grade verification at the end of each session to ensure accurate grade reporting.
Grades peer review assignments as needed and provides detailed feedback to students.

Course Improvement:

Reviews course content for accuracy and consistency, including videos, readings, graded and ungraded assessments (including derivation, calculation, and some programming).
Create additional preparation materials for courses in the MS-DS on Coursera program to ensure student success.
Provides clear and actionable feedback on continuous improvement of course content and assessments.
Updates course content as needed (in coordination with Learning Experience Designer and instructor).

Administrative and Other Duties:

Collaborates with other DS department staff to ensure course information on the graduate program websites is accurate and up-to-date.
Supervise student course facilitators to assist with administrative and teaching responsibilities in the MS-DS on Coursera program.
Serves as the main point of contact for course information.
May assist other program staff with webinars and other outreach efforts.
Advocates for student services, specifically to create community within the online student population.
Helps the DS graduate program with other projects, as needed.
Undertakes other duties and responsibilities as assigned.
Stays apprised and current on relevant University and State of Colorado policies and procedures.
Participates in professional development activities and serves on unit, college or campus committees as applicable.
Recommends and implements process improvements to increase department efficiency.
Documents all processes and procedures making them accessible to team members.

What You Should Know

This is a full-time, remote position. We are able to offer a hybrid modality as well and plan on speaking more about this during the interview process.

What We Can Offer

The starting salary range for this position is $74,400 - $85,800 annually. Relocation assistance is available within department guidelines.

Benefits

At the University of Colorado Boulder, we are committed to supporting the holistic health and well-being of our employees. Our comprehensive benefits package includes medical, dental, and retirement plans; generous paid time off; tuition assistance for you and your dependents; and an ECO Pass for local transit. As one of Boulder County's largest employers, CU Boulder offers an inspiring academic community and access to world-class outdoor recreation. Explore additional perks and programs through the CU Advantage program.

Be Statements

Be resourceful. Be supportive. Be Boulder.

What We Require

Masters in Data Science, Computer Science (or a closely related field).
2 years of professional relevant experience.

What You Will Need

Ability to effectively collaborate in a remote environment and quickly learn new tools and technologies. Solution-focused teammate with a demonstrated track record of transparency and proactivity in meeting organizational goals.
Passion for educational equity/accessibility.
Strong time management and organizational skills.
Ability to work independently and with a start-up mentality towards continuous improvement.
An effective communicator who is open to giving and receiving constructive feedback.
Strong written and verbal communication skills, especially over email.

Special Instructions

To apply, please submit the following materials:

Resume/CV
Cover Letter

We may ask for references at a later time.

For full consideration, please apply by May 21, 2026.

Note: Application materials will not be accepted via email. For consideration, applications must be submitted through CU Boulder Jobs.

In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

To apply, visit https://jobs.colorado.edu/jobs/JobDetail/Online-Programs-Learning-Facilitator/72012