Job Details

Financial Aid Coordinator

Position Number: 7090362
Location: Madison, WI
Position Type: Financial Aid

Financial Aid Coordinator

Current Madison College employees must apply to the internal career site by logging into Workday

Job Posting Date:
April 17, 2026

Application Deadline:

Salary Information:
$25.21 - $29.45
(For current employees, pay may not be restricted to the posted range and will be set in accordance with the Madison College Compensation Manual guidelines for internal salary placement.)

Department:
Financial Aid Operations and Compliance

Job Description:

The Financial Aid Office at Madison College is seeking a Financial Aid Coordinator to support the accurate administration of financial aid through management of the Return of Title IV process, administration of state aid programs and oversight of public and private funding sources.

This position involves evaluating student eligibility, resolving funding issues, collaborating with institutional stakeholders and performing system testing to ensure compliance with financial aid regulations.

Financial Aid Coordinator contributes to institutional objectives by strengthening financial aid operations, maintaining regulatory compliance and supporting student access to funding.

Position Details:

Schedule: Monday through Friday, 8:00am - 4:30pm. This position has the option to work fully remotely in Wisconsin, subject to change in accordance with Madison College policy.

Benefits: Madison College provides a generous benefits package of vacation, holidays, health/vision/dental/life insurance options, and you will be able to participate in the Wisconsin Retirement System (WRS).

Madison College believes every team member brings unique perspectives and experiences that enhance our ability to understand and engage with the world, tackle challenges, and develop innovative solutions. Come be part of our great team!

This position will be open until filled, with a first review date of May 4, 2026, at 11:59 pm. After this date, the recruitment may close without further notice. Interested applicants are encouraged to apply as soon as possible.

Required Documents (2):

1. Cover letter

2. Resume

*Failure to include these documents by the first consideration date will result in the disqualification of your application.

Accountabilities:

Manages the Return of Title IV process by reviewing student withdrawals, performing federal aid calculations and ensuring compliance with regulatory requirements to maintain institutional integrity.
Administers and reconciles state financial aid programs by overseeing the Higher Education Aids Board (HEAB) programs, resolving funding issues and ensuring accurate distribution of aid.
Oversees public and private funding programs by coordinating aid disbursement, troubleshooting eligibility concerns and ensuring compliance with funding requirements.
Collaborates with institutional stakeholders by working with relevant units to reconcile funding removals, troubleshoot system issues and streamline financial aid operations to ensure fiscal accountability and accurate transaction entries.
Ensures compliance with financial aid regulations by testing system updates, identifying potential impacts on processes and recommending necessary adjustments.
Resolves complex financial aid inquiries by responding to escalated concerns via phone, email and written correspondence to provide clear and accurate information to students.
Contributes to an inclusive, equitable and supportive environment where everyone at the institution feels valued, respected and empowered to reach their full potential.
Adheres to college policies, directives and work rules while maintaining a commitment to the college's mission, vision and values.
Performs other related duties within the scope of the position as required for the efficient operation of the division and to support institutional objectives.

Knowledge, Skills & Abilities

Knowledge of federal, state and institutional financial aid regulations.
Knowledge of financial aid systems, reporting requirements and regulatory updates.
Skill in analyzing and calculating financial aid awards.
Skill in data analysis and interpretation.
Ability to manage multiple processes, meet deadlines and maintain accuracy in a fast-paced environment.
Ability to resolve complex financial aid inquiries by providing clear and accurate information.
Skill in engaging positively with all populations and communities, contributing to a safe and inclusive learning and work environment.
Skill in effectively and respectfully communicating with others.

Minimum Requirements:

Education:

Associates Degree or equivalent relevant work experience. *Experience used as an equivalent of an educational requirement is in addition to any experience required by the position.

Work Experience:

0-2 years of relevant work experience

Preferred Work Experience:

Direct financial aid experience

Madison College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

If you are experiencing application issues, please contact us at the Talent Acquisition email Talent@madisoncollege.edu or HR hotline (608) 246-6900.

To ensure that emails from us regarding your application do not go to your spam folder, please add the @madisoncollege.edu domain as a safe sender in your email.

Madison Area Technical College does not discriminate on the basis of race, color, national origin, sex, disability or age in employment, admissions or its programs or activities. Madison College offers degrees, diplomas, apprenticeships and certificates in Architecture & Engineering; Arts, Design & Humanities; Business; Construction, Manufacturing & Maintenance; Culinary, Hospitality & Fitness; Education & Social Services; Health Sciences; Information Technology; Law, Protective & Human Services; Science, Math & Natural Resources; and Transportation. Admissions criteria vary by program and are available by calling our Enrollment Office at (608) 246-6210 or (800) 322-6282 Ext. 6210. The following person has been designated to coordinate Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973 and to handle inquiries regarding the college's nondiscrimination policies: Lisa Muchka, Director, Civil Rights and Compliance, 1701 Wright Street, Madison, WI 53704 (608) 246.5221

To apply, visit https://madisoncollege.wd5.myworkdayjobs.com/en-US/jobsatMadisonCollege/job/Truax-Campus-Madison/Financial-Aid-Coordinator_R0005761

About Us
Welcome! Thank you for visiting our career site, where Madison College is committed to matching talent to opportunity. We are known for our real-world, smart approach to learning - offering students innovative, high-tech career pathways and college transfer opportunities with more than 150 programs to choose from. Madison College is a great place to work and has been for over 100 years, serving more than 33,000 students in 12 south-central Wisconsin counties. The College offers generous salaries, benefits, and an inspiring work environment. Employees enjoy a culture dedicated to lifelong learning, wellness and inclusiveness.

Take some time and look around - once you've have a chance to explore our current opportunities, apply to the ones you feel best suit your interests, background and experiences. Thereafter, you can keep track of your application status and watch for new opportunities that might be of interest to you.

Along with our competitive wages, check out the benefits that we offer: https://madisoncollege.edu/careers
Learn More about Madison College: https://madisoncollege.edu/about

As part of the application process, finalists will undergo a background check including criminal history, educational verification, and references. Criminal history will not automatically disqualify you from employment. All cases are considered on an individual basis, and the offense will be compared to the position for which you are applying.