Job Details

Staff - Full-time -Testing & Tutoring Services Coordinator

Position Number: 7023042
Location: Statesboro, GA
Position Type: Student Affairs and Services

Staff - Full-time -Testing & Tutoring Services Coordinator

Job ID: 294970
Location: EGSC Recruiting Location
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us

East Georgia State College provides more than 1,700 students access to affordable, quality higher education. Students can pursue associate degrees, career-focused bachelor's degrees, and transfer pathways to other institutions. The main campus in Swainsboro offers a tight-knit community with residential options. The beautiful 400-acre pine forest campus has two small lakes, a challenging 18-hole disc golf course, and an active apiary, and is one of only 115 Bee Campuses across the nation. EGSC also operates instructional sites in Statesboro and Augusta that allow students to benefit from the small class sizes and affordability of EGSC while experiencing the vibrant student life of the large universities with which the College shares space.

East Georgia State College (EGSC) prepares traditional and nontraditional students to meet the career demands of the twenty-first century. Through undergoing the rigorous learning process that EGSC provides, students gain the wisdom they need as leaders, parents, and community members. To sustain our students, goals to thrive in a competitive workforce, EGSC promotes academic excellence through fostering critical thinking skills, nurturing cultural awareness and upholding academic honesty. Maintaining academic honesty protects the value of EGSC's degrees and ensures that our students and graduates are desirable candidates for university transfers and career advancement. Thus, all members of EGSC's community (students, staff and faculty) should have a personal interest in and dedication to fortifying EGSC's reputation for academic integrity and excellence.

Job Summary

The Coordinator of Tutoring and Testing Services is responsible for the daily management, coordination, and continuous improvement of academic support and testing programs at the Georgia Southern- East Georgia Campus in Swainsboro. Reporting to the Assistant Director of Student Success, the Coordinator works closely with faculty, staff, and students to lead tutoring and testing personnel in delivering accessible, high-quality academic support that advances student learning, retention, and overall institutional success

Operating within a matrixed organizational structure, the Coordinator collaborates across departments and works closely with functional leaders on the main campus to maintain

alignment with university-wide standards, policies, and best practices.

The Coordinator consistently exhibits service, collaboration, and excellence as championed by the Division of Enrollment, Marketing and Student Success.

Responsibilities

Oversee daily operations of tutoring and testing services, ensuring accessible, high-quality academic support.
Recruit, train, and supervise tutors, testing staff, and student workers.
Coordinate scheduling and delivery of tutoring across subjects.
Manage the administration of placement exams, standardized tests, and faculty-requested assessments in compliance with standards.
Collaborate with faculty to align tutoring services with course content and student learning needs.
Implement proactive outreach and early-intervention strategies to connect at-risk students with support.
Maintain secure, equitable testing environments and ensure adherence to institutional and accessibility guidelines.
Collect, analyze, and report data on service usage, student outcomes, and satisfaction to guide improvements.
Partner with the Academic Success Center to provide coordinated, student-centered support.
Contribute to continuous improvement initiatives that advance retention, completion, and institutional student success goals.

Required Qualifications

Bachelor's degree
At least 2 years of related experience
Strong organizational, communication, and problem-solving skills.
Ability to collaborate across departments in a student-centered environment.

Preferred Qualifications

Master's degree
Experience in both tutoring and testing operations within higher education.
Familiarity with tutoring platforms (e.g., Penji) and testing administration tools.
Knowledge of best practices in learning support, early intervention, and student success strategies.

Proposed Salary

$45,000.00 annually

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://apptrkr.com/get_redirect.php?id=7023042&targetURL=

East Georgia State College (EGSC) prepares traditional and nontraditional students to meet the career demands of the twenty-first century. Through undergoing the rigorous learning process that EGSC provides, students gain the wisdom they need as leaders, parents, and community members. To sustain our students, goals to thrive in a competitive workforce, EGSC promotes academic excellence through fostering critical thinking skills, nurturing cultural awareness and upholding academic honesty. Maintaining academic honesty protects the value of EGSC's degrees and ensures that our students and graduates are desirable candidates for university transfers and career advancement. Thus, all members of EGSC's community (students, staff and faculty) should have a personal interest in and dedication to fortifying EGSC's reputation for academic integrity and excellence.

Job Summary

The Coordinator of Tutoring and Testing Services is responsible for the daily management, coordination, and continuous improvement of academic support and testing programs at the Georgia Southern- East Georgia Campus in Swainsboro. Reporting to the Assistant Director of Student Success, the Coordinator works closely with faculty, staff, and students to lead tutoring and testing personnel in delivering accessible, high-quality academic support that advances student learning, retention, and overall institutional success

Operating within a matrixed organizational structure, the Coordinator collaborates across departments and works closely with functional leaders on the main campus to maintain

alignment with university-wide standards, policies, and best practices.

The Coordinator consistently exhibits service, collaboration, and excellence as championed by the Division of Enrollment, Marketing and Student Success.

Responsibilities

Oversee daily operations of tutoring and testing services, ensuring accessible, high-quality academic support.
Recruit, train, and supervise tutors, testing staff, and student workers.
Coordinate scheduling and delivery of tutoring across subjects.
Manage the administration of placement exams, standardized tests, and faculty-requested assessments in compliance with standards.
Collaborate with faculty to align tutoring services with course content and student learning needs.
Implement proactive outreach and early-intervention strategies to connect at-risk students with support.
Maintain secure, equitable testing environments and ensure adherence to institutional and accessibility guidelines.
Collect, analyze, and report data on service usage, student outcomes, and satisfaction to guide improvements.
Partner with the Academic Success Center to provide coordinated, student-centered support.
Contribute to continuous improvement initiatives that advance retention, completion, and institutional student success goals.

Required Qualifications

Bachelor's degree
At least 2 years of related experience
Strong organizational, communication, and problem-solving skills.
Ability to collaborate across departments in a student-centered environment.

Preferred Qualifications

Master's degree
Experience in both tutoring and testing operations within higher education.
Familiarity with tutoring platforms (e.g., Penji) and testing administration tools.
Knowledge of best practices in learning support, early intervention, and student success strategies.

Proposed Salary

$45,000.00 annually

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

Individuals who need reasonable accommodation in order to participate in the application process should contact the Office of Human Resources at 478-289-2035. Deaf and Hard of Hearing callers may access our campus phone numbers by utilizing your state relay service (such as the Georgia Relay Service) or by utilizing Video Remote Services. East Georgia State College is an Affirmative Action, Equal Opportunity, and Tobacco-free Institution, Federal law requires ID and employment eligibility verification prior to employment. Georgia is an Open Records state. East Georgia State College (EGSC) is an associate and baccalaureate degree granting, residential, liberal arts state college of the University System of Georgia, providing its students access to academically transferable programs of study, collaborative programs in occupation-related fields, and targeted baccalaureate level degrees. East Georgia State College is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award certificates, associate degrees and baccalaureate degrees. Contact the Southern Association of Colleges and Schools Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call 404-679-4500 for questions about the accreditation of East Georgia State College.

Background Check

This employment offer is contingent upon completing a background investigation, including a criminal background check demonstrating your employment eligibility with East Georgia State College, as determined by East Georgia State College in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check, and/or MVR.

To apply, visit https://careers.hprod.onehcm.usg.edu/psc/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?FOCUS=Applicant&SiteId=72000&JobOpeningId=294970&PostingSeq=1