Job Details
Business Information Systems Analyst
Business Information Systems Analyst
Salary: $40.21 Hourly
Job Type: Full-Time
Job Number: 2526-00053
Closing: 4/5/2026 11:59 PM Pacific
Location: Rocklin, CA
Division: Student Services
Description
Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must have the understanding and ability to successfully support individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all.
SUMMARY DESCRIPTION
Under general supervision from assigned manager, provides technical and functional support by conducting complex and independent analysis of the information systems that support District processes and initiatives; performs research to identify and resolve system issues; provides technical support overseeing system upgrades and implementations; and provides leadership with data visualization, insights, and recommendations regarding data integrity to support decision making.
Need Help With Your Online Account?
- Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account.
- Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday.
If you have any questions about this position, please contact the Human Resources Department at hr@sierracollege.edu.
Examples Of Functions and Tasks
REPRESENTATIVE DUTIES
The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.
1. Serves as the liaison to end users, Information Technology Services (ITS), and software manufacturers by identifying, resolving, and communicating information systems issues and technical projects; provides direction and support to end users by defining system rules and requirements and report specifications; documents end user requirements and works with ITS to ensure timely implementation or delivery of technical service requests and reports.
2. Serves as the data steward and technical liaison for District software products, including, but not limited to, end user setup, security, and maintenance; ensures and maintains data integrity within the software systems used to support District goals and needs; researches, identifies, documents, and assists in resolving configuration and data integrity issues in the District's Enterprise Resource Planning (ERP) system and other software programs; communicates issues to management and user communities; reviews data and searches for anomalies and potentially fraudulent or duplicate data; provides recommendations to resolve issues to a cross functional group of users; plans process adjustments to minimize or prevent recurrence of data issues and misuse of District resources.
3. Leads implementation of new software products to enhance the student and staff experience and improve the flow of business practices.
4. Retrieves and analyzes data stored in the ERP and other systems and produces reports using database query languages, spreadsheets, data visualization tools, and other reporting tools.
5. Responsible for providing complex and independent analysis with the goal of process improvement for the technical and functional support of the information systems that support ongoing business processes and initiatives of the District.
6. Provides process documentation and technical training to staff who use software systems, as needed.
7. Monitors appropriate list-serves and communicates new, relevant information to appropriate staff.
8. Coordinates and participates in software system testing and system-related data refreshes between software systems; evaluates and makes recommendations to implement new or unused system functionality; assists various departments in determining impacts of proposed upgrades or system changes.
9. Researches and identifies administrative systems that expedite and improve the timing and quality of work products and information flow to support research and decisions; designs and applies technical decision support models; works with appropriate staff to identify needs, constraints, and work efficiencies.
10. Supports stakeholder decision-making through analysis informed by data interpretation, data flows, methods, and processes.
11. Perform related duties that support the overall objective of the position.
Minimum Qualifications
EDUCATION AND EXPERIENCE GUIDELINES
Any combination of education and experience that demonstrates the required above knowledge and abilities is qualifying. Examples of ways to obtain the above knowledge and abilities could include, but are not limited to, the following:
Education/Training
Experience
QUALIFICATIONS
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.
Knowledge of:
Ability to:
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is performed primarily in a standard office setting.
Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination, including use of a computer keyboard; and to verbally communicate to exchange information.
Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment.
Hearing: Hear in the normal audio range with or without correction
Supplemental Information
WHY SIERRA?
- One of Aspen Institute's Top 150 Community Colleges in the nation
- The Accrediting Commission recognized Sierra "for its exemplary practice of providing personnel with opportunities for continued professional development in order to meet its mission." This includes providing students and employees with a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our students, etc.
- Public Employee's Retirement System (PERS)
- 18 paid holidays (including extended time off during the winter break)
- 12 accrued paid vacation days per year (vacation accrual increases over time)
- Competitive benefits package
- Flexible work schedules may be available
- Currently during summers, some employee groups participate in 4x10 schedules
- Qualifying Employer for Public Service Loan Forgiveness (in most cases)
Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 17,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at two centers located in Grass Valley and Tahoe/Truckee. Our District prides itself on academic excellence.
Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all.
As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College's commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 17,800 students per term, where approximately: 23% of Sierra College's students are Latin(o)(a)(x)(e), 3% are African-American/Black, 2% are Filipino, 6% are Asian, 1% are American Indian/Alaskan Native, 8% are Multiethnic and 55% are White.
The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students.
Need Help With Your Online Account?
- Use the online https://apptrkr.com/get_redirect.php?id=7000444&targetURL=.
Examples Of Functions and Tasks
REPRESENTATIVE DUTIES
The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.
1. Serves as the liaison to end users, Information Technology Services (ITS), and software manufacturers by identifying, resolving, and communicating information systems issues and technical projects; provides direction and support to end users by defining system rules and requirements and report specifications; documents end user requirements and works with ITS to ensure timely implementation or delivery of technical service requests and reports.
2. Serves as the data steward and technical liaison for District software products, including, but not limited to, end user setup, security, and maintenance; ensures and maintains data integrity within the software systems used to support District goals and needs; researches, identifies, documents, and assists in resolving configuration and data integrity issues in the District's Enterprise Resource Planning (ERP) system and other software programs; communicates issues to management and user communities; reviews data and searches for anomalies and potentially fraudulent or duplicate data; provides recommendations to resolve issues to a cross functional group of users; plans process adjustments to minimize or prevent recurrence of data issues and misuse of District resources.
3. Leads implementation of new software products to enhance the student and staff experience and improve the flow of business practices.
4. Retrieves and analyzes data stored in the ERP and other systems and produces reports using database query languages, spreadsheets, data visualization tools, and other reporting tools.
5. Responsible for providing complex and independent analysis with the goal of process improvement for the technical and functional support of the information systems that support ongoing business processes and initiatives of the District.
6. Provides process documentation and technical training to staff who use software systems, as needed.
7. Monitors appropriate list-serves and communicates new, relevant information to appropriate staff.
8. Coordinates and participates in software system testing and system-related data refreshes between software systems; evaluates and makes recommendations to implement new or unused system functionality; assists various departments in determining impacts of proposed upgrades or system changes.
9. Researches and identifies administrative systems that expedite and improve the timing and quality of work products and information flow to support research and decisions; designs and applies technical decision support models; works with appropriate staff to identify needs, constraints, and work efficiencies.
10. Supports stakeholder decision-making through analysis informed by data interpretation, data flows, methods, and processes.
11. Perform related duties that support the overall objective of the position.
Minimum Qualifications
EDUCATION AND EXPERIENCE GUIDELINES
Any combination of education and experience that demonstrates the required above knowledge and abilities is qualifying. Examples of ways to obtain the above knowledge and abilities could include, but are not limited to, the following:
Education/Training - Two years of college with major course work in computer science, engineering, management information systems, statistics, or any related field.
- Applicable industry certifications may substitute for some education.
Experience - Four years of increasingly responsible experience in supporting an Enterprise Resource Planning (ERP) system or comparable experience.
QUALIFICATIONS
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.
Knowledge of: - Concepts, methodologies, analysis, and processes of technical systems that support the District.
- Testing and test planning techniques, including functional, unit, regression, compatibility, and usability testing.
- Software development techniques, procedures, tools, documentation requirements, and the Software Development Life Cycle (SDLC) for implementation of new software and enhancements.
- Data elements, submission timelines, and data integrity rules for regulatory reports required by California or the Department of Education, along with data collection methods used by the District to meet this need.
- Extract, Transform, and Load (ETL) concepts and processes.
- Sierra College and operations of the assigned division/department.
- Relational and/or Oracle database concepts, including logical and physical data layout and report writing tools.
- Principles and practices of business process analysis, technical writing, project management, administrative report preparation, and technical data analysis.
- Federal, state, and local laws, codes, and regulations regarding support of District technology systems, networks, and software, including, but not limited to, the Family Educational Rights and Privacy Act (FERPA) and the Americans with Disabilities Act (ADA).
- Moderate to complex mathematical concepts.
- Moderate to complex research methods and techniques.
- English usage, grammar, spelling, punctuation, and vocabulary, including proofreading and formatting techniques.
Ability to: - Perform technical and operational duties to support District information systems and software, including analysis, design, configuration, maintenance, troubleshooting, and operation.
- Facilitate conversations between stakeholders to understand data and systems requirements.
- Design and apply algorithms, statistics, simulations, and technical models to solve multi-variable problems.
- Write test plans for new development and regression testing for vendor releases and upgrades for large and small stakeholder groups.
- Evaluate data integrity using query tools, spreadsheets, and evaluative methods.
- Extract data from information systems using various report writing and query tools such as SQL.
- Create reports and data visualizations using tools such as Power BI to support decision-making.
- Follow established analytical techniques and data analysis processes.
- Apply, interpret, and draw conclusions using advanced technical and statistical concepts.
- Disseminate information through written reports and multimedia presentations to District staff, vendors, and stakeholders with diverse backgrounds and varying levels of technical knowledge and skills.
- Use sound judgment in recognizing scope of authority.
- Adapt to changing technologies and learn functionality of new equipment and systems.
- Plan and organize work to meet schedules and changing deadlines.
- Maintain a high level of attention to detail.
- Perform basic record keeping functions.
- Utilize office procedures, methods, and equipment, including computers, technology, and applicable software applications sufficiently to perform the duties of the classification.
- Maintain confidentiality of information.
- Perform arithmetic calculations of average to above-average difficulty.
- Follow oral and written directions.
- Communicate clearly and concisely, both orally and in writing.
- Provide onboarding support, general work training, guidance, supervision assistance, and direct activities of students or temporary employees.
- Establish and maintain effective working relationships with those contacted in the course of work.
- Coordinate with staff and others to minimize delays or interruptions to District activities.
- Work independently and collaboratively.
- Apply District policies and procedures.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is performed primarily in a standard office setting.
Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination, including use of a computer keyboard; and to verbally communicate to exchange information.
Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment.
Hearing: Hear in the normal audio range with or without correction
Supplemental Information
WHY SIERRA?- One of Aspen Institute's Top 150 Community Colleges in the nation
- The Accrediting Commission recognized Sierra "for its exemplary practice of providing personnel with opportunities for continued professional development in order to meet its mission." This includes providing students and employees with a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our students, etc.
- Public Employee's Retirement System (PERS)
- 18 paid holidays (including extended time off during the winter break)
- 12 accrued paid vacation days per year (vacation accrual increases over time)
- Competitive benefits package
- Flexible work schedules may be available
- Currently during summers, some employee groups participate in 4x10 schedules
- Qualifying Employer for Public Service Loan Forgiveness (in most cases)
Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 17,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at two centers located in Grass Valley and Tahoe/Truckee. Our District prides itself on academic excellence.
Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all.
As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College's commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 17,800 students per term, where approximately: 23% of Sierra College's students are Latin(o)(a)(x)(e), 3% are African-American/Black, 2% are Filipino, 6% are Asian, 1% are American Indian/Alaskan Native, 8% are Multiethnic and 55% are White.
The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students.
Need Help With Your Online Account?- Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account.
- Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday.
If you have any questions about this position, please contact the Human Resources Department at hr@sierracollege.edu.
Helpful Tip:
Please note that as described above a strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds; and therefore, hiring committees assess candidates for these knowledge, skills, and abilities.
Applicants may want to consider incorporating culturally-inclusive/equity-minded strategies practiced and/or evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity of community college student populations throughout their application materials (including application and documents uploaded, if any).
Please see the https://apptrkr.com/get_redirect.php?id=7000444&targetURL=.
Helpful Tip:
Please note that as described above a strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds; and therefore, hiring committees assess candidates for these knowledge, skills, and abilities.
Applicants may want to consider incorporating culturally-inclusive/equity-minded strategies practiced and/or evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity of community college student populations throughout their application materials (including application and documents uploaded, if any).
Please see the Sierra College website for additional helpful tips and tools for prospective applicants.
Travel expenses may be partially reimbursed for candidates traveling beyond a 150 mile radius for second round interviews. All other travel expenses will be borne by the candidate (if in person interviews).
Key Information Regarding Our Hiring Process
Hiring Subject to Board of Trustees Approval
Please note that all new hires require approval from our Board of Trustees during one of their public meetings. Official hire dates will follow this approval. More information about the Board of Trustees and their meetings can be found at https://www.sierracollege.edu/administration/board-of-trustees/.
H1B1 Visa Sponsorship Not Available
At this time, we do not offer H1B1 visa sponsorship for new employees.
Terms and Conditions of Employment:
Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department.
*Sierra Community College District currently operates campuses in Rocklin, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subject to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time.
EEO/TITLE IX EMPLOYER
Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity and equity among its faculty, staff, and students.
Persons with inquiries about the application of Title IX and/or EEO may contact the Director of Diversity, EEO & Title IX (Title IX Coordinator) at the address below, at (916) 660-7006 or via email at EEOT9@sierracollege.edu.
Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at (916) 660-7105.
If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider.
TTY/VCO/HCO to Voice
English 1-800-735-2929
Spanish 1-800-855-3000
Voice to TTY/VCO/HCO
English 1-800-735-2922
Spanish 1-800-855-3000
From or to Speech-to- Speech
English & Spanish 1-800-854-7784
To apply, visit https://www.schooljobs.com/careers/sierracollege/jobs/5268544/business-information-systems-analyst
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