Job Details

Assistant Director Orientation and Family Programs

Position Number: 6967505
Location: Cheney, WA
Position Type: Student Affairs and Services

Assistant Director Orientation and Family Programs

About Eastern Washington University:

Eastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state-funded four-year institutions of higher education in Washington, each governed by its own board of trustees. As the regions polytechnic, we are recognized for our distinctive approach to hands-on learning that leads to in-demand careers. EWUs 300-acre main campus is located in Cheney, a community of 12,000 residents 16 miles southwest of Washingtons second largest city, Spokane. Eastern also offers programs in downtown Spokane at the innovative, energy-efficient Catalyst building, the SIERR building which is a hub for research, development and advancement of health sciences, and at Riverpoint, a campus shared with Washington State University. In addition, EWU programs can be found at select locations throughout the state, aligned with the needs of the community. Eastern contributes to the vitality of the region and the state through its wide array of bachelors and masters degrees in over 100 fields of study, as well as applied doctorates in physical therapy and educational leadership, offering accessible pathways to career success and personal development to students of all socioeconomic and cultural backgrounds.

Eastern Washington University has been recognized for its commitment to helping undergraduate students learn, grow and succeed by Colleges of Distinction, a nationally trusted resource guide for college-bound students. The honor recognizes Eastern as a 24-25 College of Distinction (CoD).

Money magazine recently named EWU as one of its Best Colleges in America 2024.

Tribal Land Acknowledgement
At Eastern Washington University, we are proud to recognize the land of the Spokane Tribe and other tribes that shared the land for fishing and trading. The Spokane Tribe, Coeur dAlene Tribe, Confederated Tribes of the Colville Reservation, the Kalispel Tribe, and the Nez Perce Tribe are integral to the cultural heritage and traditional ethnological knowledge of the land.

Native American heritage is woven into the fabric of our institution, enriching our community through tribal culture, historical teachings, and tribal language, and is embraced daily by students, staff, faculty, and the Eastern Washington community.

At EWU, we are committed to reflecting on and acknowledging the historical injustices of genocide and the forced removal of tribal peoples and all our relatives. EWU recognizes and honors tribal sovereignty and government to government relationships with tribes.

From here forward, EWU will remain committed to supporting, honoring, and recognizing the Native American community and the dynamic contributions that are shared with our university.

Job Summary:

Reporting to the Director of Orientation & Family Programming (OFP), the Assistant Director of OFP is responsible for managing an exemplary program of new student orientation and transition programs designed to integrate students into the university community, promote retention, and facilitate academic success.

The Assistant Director of OFP will select, train, and supervise graduate students and undergraduate student staff. In addition, under the oversight of the Director of OFP, the Assistant Director will manage program budgets and be responsible for all OFP student communications and publications, including the utilization of communication software such as Slate, etc.

The Assistant Director will lead efforts to ensure accurate coding and tracking of student participation and survey administration in order to assess and enhance educational and developmental programming for incoming students and their family members while maintaining the high-quality delivery of important transitional services. The Assistant Director will work closely with staff in Admissions, Student Affairs, Center for Academic Advising & Retention, Advancement & Alumni relations, and all of the universitys colleges. During peak orientation season (typically, the summer months of May - September), this position will include extended work hours and weekend assignments. Otherwise, the responsibilities of this position are generally carried out during normal working hours.

EWU is committed to supporting and promoting a workforce that is welcoming to all and encourages applicants of all backgrounds to apply for this position.

The salary for this position is $60,301 (minimum) up to $65,000. Where the hired candidate will begin within this range is dependent on education, experience, and skills. In addition to salary, the university offers a comprehensive benefits package including health insurance and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 12 paid holidays per year and fringe benefits, such as tuition waiver for employees and eligible family members, discounted EWU sports tickets, full access to our campus workout facilities at a minimum fee and free transportation through STA buses. For additional information regarding insurance benefits please see our Benefits page: https://inside.ewu.edu/hr/benefits-briefing/benefits/insurance/

Eastern Washington University provides an inclusive, equitable, and transformative learning experience, driving the pursuit of knowledge with affordable academic excellence.

Required Qualifications:

Bachelors degree.
Two (2) + years in a college or university environment.
Demonstrated experience in working with new student orientation and transition programs.
Understanding of student development best practices.
Demonstrated ability to effectively develop and execute communications to a broad and diverse audience.
Ability to participate in evening and weekend events.
Ability to effectively manage multiple priorities, pay attention to detail and produce desired results.
Advanced computer skills to include: Microsoft Office Suite and SCT Banner (or equivalent).
Demonstrated commitment to fostering an inclusive environment built upon cultural humility, respect for equity and social justice.
Excellent interpersonal skills.
Excellent written and oral communication skills, and listening skills.
Ability to work effectively with students, faculty, staff and administrators.
Demonstrated organizational, project management and analytical skills.
Ability to carry out assignments independently and exercise good judgement.
Demonstrated ability to apply a responsive and flexible approach that is supportive of the needs including universal access of our students, faculty, staff and the public.

Preferred Qualifications:

Masters degree in Student Personnel Administration, Counseling, or related field.
Two (2) years of experience working with an orientation office.
Experience using customer relationship management system (CRM) such as Slate.
Supervisory experience
Membership or involvement in professional organizations such as NODA, NASPA, ACPA.
Bilingual (Spanish preferred).

Other Skills and Abilities:

Job Duties:
Program Development and Administration

Assist in the development of New Student Orientation programs; examples include New Student Orientation, Welcome Week, and Winter/Spring Orientations.
Manage the planning, documentation, and implementation of New Student Orientation Programs.
Connects students with faculty, staff, and current students, and facilitates a series of programs to support students development and success.
Management of communications tools such as Slate, Mongoose, WordPress, Eblasts, online modules using Canvas or other resources, and on-campus programs.
Collaborates with key stakeholders on and off-campus to implement and maintain high-quality student-centered programs and resources.
Manage program budgets.
Utilize best practices in event management such as communication, risk management, event flow, learning outcomes to execute key behind the scenes administration of events.
Facilitate and negotiate contracts with outside performers and vendors.
Assist in the signature events for Family initiatives.

Percent of Time: 45

Assessment
- Assist in the design of all student communications based on specific populations and events.
Slate
- Manage events via the Slate system- including Slate registration and portals
- Manage all communications via the Slate system
- Copyright all communications via drip system and ad hoc on the Slate system
- Run various queries and reports via the Slate system
Website
- Manage, update, and format website based on the time of year and upcoming events
- Create content and language surrounding website
EagleSync/Social Media
- Upload all content for Welcome Week schedule on to the app
- Collaborate with campus partners for any particular requests
- Create and execute communication plan for PUSH notifications via the app

Percent of Time: 30

Assessment

Assist in the development of departmental goals and student learning outcomes.
Ensure timely and accurate data entry for reporting purposes. Ensure very high student and family participation in surveys. Assist in analysis of both data and survey responses, make recommendations as needed.
Monitors student participation tracking data.

Percent of Time: 10

Supervision

Directly supervises and mentors an undergraduate student(s) as the Orientation Coordinator(s)-spring quarter through late summer.
Directly supervises and mentors a team of approximately 25-30 undergraduate and graduate student staff members.
Oversees and develops all hiring/training/evaluation processes.

Percent of Time: 10

Committees & Other Duties

This position will serve on university committees as needed.
Engage in membership or involvement in professional organizations such as NODA, AHEPPP, and NASPA.
Perform other duties as assigned.

Percent of Time: 5
Conditions of Employment:

This position, during the course of university employment will be involved in the receipt of, or accountability for, university funds or other items of value, as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa currently. Sponsorship is not available for this position at this time.

All new employees must comply with EWU Immunization Policy 602-02 and provide proof of immunity or vaccination to MMR before beginning work at EWU. Waivers for the immunization requirements are available for medical or sincerely held religious beliefs.

This is an Administrative Exempt position and is covered by EWU Policy 406- 01, Exempt Employment: https://inside.ewu.edu/policies/knowledge-base/ewu-406-01-exempt-employment/

After starting employment, employees will complete the required training via Canvas. The Office of Employee Belonging, Development, and Leadership will reach out to you concerning Workplace Belonging training.

Note: Interviews might be conducted via Zoom (camera must be enabled). If so, candidates must be able to demonstrate competence using Zoom and other technologies.

Salary Information:

The salary for this position is $60,301 minimum salary up to $65,000. Where the hired candidate will begin within this range is dependent on education, experience, and skills.

Posting Date: 03/02/2026
Open Until Further Notice: No
Closing Date: 3/30/2026
Screening to Begin: 03/31/2026

Special Instructions to Applicants:
Submit your application materials through our online applications portal provided below. If you are unable to submit through the applicant portal, please contact Human Resources Services at (509) 359-2381.

To apply, visit https://jobs.hr.ewu.edu/postings/14504