Job Details

Recruiting and Admission Operations Specialist (Berkeley, CA)

Position Number: 6907558
Location: Santa Clara, CA
Position Type: Admissions/Enrollment

Recruiting and Admission Operations Specialist (Berkeley, CA)

Position Title:
Recruiting and Admission Operations Specialist (Berkeley, CA)

Position Type:
Regular

Hiring Range:

$33.94 -$40.72, Compensation will be based on education, experience, skills relevant to the role, and internal equity.

Pay Frequency:
Hourly
A. POSITION PURPOSE

Under the direction of the Assistant Dean for Enrollment Management and Marketing, as a part of the overall effort to enhance the reputation, relationships, and visibility of the Jesuit School of Theology of Santa Clara University, this position is responsible for implementing
the schools integrated mission-based recruiting plans and admissions policies, processes, and procedures in order to engage, admit, and enroll a diverse set of prospective students.
The Recruiting and Admission Operations Specialist will have an understanding of market segments as well as the School's programs and be able to represent and academic programs accurately and persuasively to prospective students and others. The Recruiting and Admission Operations Specialists work will be informed by JST-SCU's strategic Plan, En Camino.

B. ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Recruiting

Assist in the development of annual recruiting plans designed to meet enrollment management goals.

Assist in the execution of annual recruitment plans designed to meet enrollment management goals.

Respond to inquiries from prospective students.

Represent JST at recruitment events such as webinars, information sessions,
graduate fairs, and other sponsored events.

Hold advising appointments with prospective students.

Plan and execute in-person and virtual campus visits for prospective students.

Ensure outreach to diverse communities to reach prospective students

2. Admission Operations

Monitor the day-to-day admission operations including the collection of
admission and scholarship related documents.

Work with applicants to ensure the completion of admission and scholarship
applications.

Oversee JST's official transcript collection process.

Organize and provide administrative support for the JST scholarship award
committee.

Create academic files for JST's registrar.

Collaborate with SCU and GTU office(s) of financial aid to post JST institutional scholarships.

3. Database Management

Monitor the Slate online application portal and recommend and implement
updates as necessary.

Oversee the collection of I-20 documentation, which is managed through Slate.

Oversee data input of all inquiries into the Slate.

Monitor the migration of applicant data from Slate to PeopleSoft (or Work Day).

At the direction of the Assistant Dean of Enrollment Management and Marketing, create queries and reports in Slate.

4. Research and Analysis

Track and measure the effectiveness of recruiting efforts and prepare regular
reports for the Assistant Dean of Enrollment Management and Marketing.

Assist in the analysis of admission and scholarship policies, processes, and
procedures.

Assist the Assistant Dean of Enrollment Management and Marketing in market research and assessment, including research and analysis of current markets with goals of understanding trends, forecasting future directions and identifying competitors and aspirational schools, and seeking out new opportunities

5. Other duties as assigned in support of JST's mission

C. PROVIDES WORK DIRECTION

May at times provide work direction for Graduate Assistants.

D. GENERAL GUIDELINES

1. Recommends initiatives and implements changes to improve quality and services
2. Identifies and determines cause of problems; develops and presents recommendations for improvement of established processes and practices
3. Maintains contact with customers and solicits feedback for improved services
4. Maximizes productivity through use of appropriate tools; planned training and performance initiatives.
5. Researches and develops resources that create timely and efficient workflow
6. Prepares progress reports; informs supervisor of project status; and deviation from goals
7. Ensures completeness, accuracy and timeliness of all operational functions
8. Prepares and submits reports as requested and required
9. Develops and implements guidelines to support the functions of the unit

E. QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred.
This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.

1. Knowledge

Understanding of the values, ideals, and mission of Jesuit education and the Jesuit School of Theology

Understanding of the nature of theology, the specific sub-disciplines of theology, and the theological education and ministerial formation; insight into different graduate theological degrees and the use to which they can be applied.

An informed perspective of the nature of ATS-accredited theological institutions in general and specific understanding of the Graduate Theological Union (GTU) and its various intuitions.

Understanding of, or willingness and ability to learn, best practices in cultivation of and communication with alumni, donor, students, and other constituents

Understanding of, or willingness and ability to learn, the uses of electronic and print media

Understanding, or willingness and ability to learn, the process of integrating digital and print aspects of a campaign

Understanding of, or willingness and ability to learn, marketing, public relations, annual fund solicitation, and special event planning method and techniques

Understanding of diversity, equity and inclusion practices

2. Skills

Excellent writing skills in a marketing context for multiple audiences

Excellent organizational skills and attention to detail

Demonstrated experience managing a professional social media account

Proficiency overseeing the design and production of print materials and publications

3. Abilities

Early adopter attitude toward ever-evolving technology and willingness to learn new applications and systems

Ability to work effectively and tactfully with a wide range of both internal and external groups; ability to collaborate effectively with co-workers and share appropriate information in a timely and proactive fashion

Ability to engage with diverse stakeholders and in particular with communities of color

Ability to exercise judgement and maintain confidentiality

Ability to organize and manage multiple projects simultaneously while meeting deadlines

Ability to work independently and as a team member

Ability to speak and write Spanish is preferred.

4. Education

Bachelor Degree required; Master Degree or higher preferred

5. Years of Experience

One to three years of experience in recruitment, admission, or related responsibilities preferably in higher education or a non-profit organization.

F. PHYSICAL DEMANDS

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the
Americans with Disabilities Act, as amended, the California Fair Employment ; Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or
without reasonable accommodation.

Considerable time is spent at a desk using a computer terminal.

May be required to travel to other buildings on the GTU campus of the SCU campus.

May be required to attend conference and training sessions within Bay Area or in- or out- of-state locations.

May be required to occasionally travel to outside customers, vendors or suppliers.

May be required to work some evenings and weekends.

G. WORK ENVIRONMENT

JST-SCU allows employees to submit requests for Flexible and Remote work schedules as described in Policy 307 of the SCU employee handbook. If a remote schedule is approved, the school's standard is that all permanent employees work in person at least 60% of the time.
The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.

Typical office environment.

Mostly indoor office environment with windows.

Offices with equipment noise.

Offices with frequent interruptions.

Telecommute

Santa Clara University is registered to do business in the following states: California, Nevada, Oregon, Washington, Arizona, and Illinois. Employees approved to telecommute are required to perform their work within one of these states.

EEO Statement

Equal Opportunity/Notice of Nondiscrimination

Santa Clara University is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, ethnicity, national origin, citizenship, ancestry, religion, age, sex, sexual orientation, gender, gender expression, gender identity, marital status, parental status, veteran or military status, physical or mental disability, medical conditions, pregnancy or related conditions, reproductive health decision making, or any other characteristic protected by federal, state, or local laws. For a complete copy of Santa Clara University's equal opportunity and nondiscrimination policies, please visit the Office of Equal Opportunity and Title IX website at https://www.scu.edu/title-ix/.

Clery Notice of Availability

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please visit the Campus Safety Services website. To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.

Americans with Disabilities Act

Consistent with its obligations under the law, Santa Clara University will provide reasonable accommodations to applicants and employees with disabilities. Applicants who wish to request a reasonable accommodation for any part of the application or hiring process should contact the Department of Human Resources ADA Team at hraccommodations@scu.edu or by phone at (408)554-5750.

To view the full job posting and apply for this position, go to https://wd1.myworkdaysite.com/en-US/recruiting/scu/scu/job/Berkeley-CA/Recruiting-and-Admission-Operations-Specialist--Berkeley--CA-_R7064