Job Details

Salary:

Salary Range $3,897- $6,326 per month (Anticipated hiring salary $3,897 per month)

Note: This is a full-time (40 hours per week), probationary, exempt position

Organizational Description:

The mission of the Admissions & Records office is to admit, enroll, and serve Fresno State's diverse student population and deliver information considering policies and procedures to ensure student success.

The Registrar Office is dedicated to providing quality services to students. Our services include, but are not limited to, registration assistance, maintenance of academic records, graduation advising, and veteran services. We strive to uphold the policies of the institution and facilitate the graduation process through effective communication with the campus community while preserving the academic integrity of the university and the right of privacy to the student.

Overview:

Under the general supervision of the Registrar, this position serves as the Assistant Registrar of Academic Records, responsible for the accountability and administration of the University grading policy and maintenance of student academic records. This position also serves as the liaison with the National Student Clearinghouse regarding all online inquiries of degree and enrollment verifications and with Credential Solutions Inc. with the online processing of official transcripts.

This also includes providing leadership and supervision to the records maintenance staff and student employees, ensuring that daily procedures and operations are in accordance with university and departmental policies.

The position is responsible for implementing technical operations related to academic record functions that have a broad impact on students and academic departments. The position will also assist the Registrar with the processes involved with faculty on-line grading, end of term processes, and academic standing which also includes the utilization of technology as appropriate to gain efficiencies within the unit; consults with analyst programmers in the Technology Services unit and uses ingenuity and innovation to develop new approaches for resolution of technical problems.

Position Summary:

• Provide leadership and supervision to three full-time staff and two part-time student employees
• Coordinate and oversee the production of official transcripts, the processing of enrollment/degree verifications, maintenance of the academic records, retention of records and records archival projects
• Serve as a liaison with National Student Clearinghouse and Credentials Solutions to report and resolve issues to ensure requests are handled and processed in a timely manner
• Submit the electronic (FTP) enrollment/degree report to the National Student Clearinghouse. Report and resolve any technical problems associated with NSLDS reporting
• Assist with complex processes in the PeopleSoft Student Administration System which include faculty on-line grade reporting, End of Term processes, and Academic Standing
• Communicate and collaborate with other departments and divisions to resolve discrepancies reported on the transcript (i.e Degree Advising/Evaluations or Continuing and Global Education, etc.)
• Maintain academic records, including the recreating of academic records from legacy system into PeopleSoft (auditing records) and imaging of academic records
• Perform and oversee the electronic enrollment reports to the National Student Clearinghouse and online transcript ordering via Credentials Solutions, Inc.
• Provide leadership to ensure the security, confidentiality and integrity of the maintenance of student academic records is enforced
• Attend meetings/workshops to represent the Admissions and Records in the area of academic records policies and procedures
• Collaborate with Advising Services on disqualification and reinstatement of continuing students
• Create and maintain Business Process Guides for Academic Records office
• Serve as co-chair of Record Adjustment Committee which determines whether exceptions will be made to academic deadlines and policies for individual students
• Research complex inquiries in regards to university policy, federal policy (FERPA) and Executive Orders from the Chancellor's Office
• Other related work duties as assigned

Knowledge, Skills & Abilities:

• Working knowledge of the standard theories, principles, practices, and techniques applicable to a university admissions and records office
• Working knowledge of budget policies and procedures
• Working knowledge of operational and fiscal analysis and techniques
• Thorough knowledge of policies, procedures, and outside regulations pertaining to a university admissions and records office
• Knowledge of basic methods and procedures for research and statistical analysis
• Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations
• Expertise in investigating and analyzing problems with a broad administrative impact and implications

Ability to:

• Apply standard theories, principles, practices, and techniques applicable to a university admissions and records office
• Take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved
• Anticipate problems and address them proactively
• Effectively interpret, organize, and present information and ideas in written or presentation form
• Train others on new skills and procedures and provide lead direction
• Analyze data and make accurate projections using business mathematics and basic statistical techniques
• Organize and plan work and projects including handling multiple priorities
• Make independent decisions and exercise sound judgment
• Apply basic methods and procedures for research and statistical analysis
• Establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit

Education and Experience:

• A bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs
• A history of regular attendance and positive performance evaluations

Preferred Skills:

• Two years of recent and progressively responsible experience with administrative, technical, and analytic duties
• Experience with National Student Clearinghouse reporting
• Experience working with a complex data system and a relational data base such as PeopleSoft information system or comparable system
• Lead work experience

Ability to:

• Organize, prioritize, and plan multiple work projects
• Understand and abide with the Family Education Rights and Privacy Act (FERPA) and State of California policy regarding confidentiality of records
• Communicate effectively, both orally, and in writing
• Work with students, faculty, staff, and general public from diverse backgrounds
• Clearly explain complex policies and procedures to varied audiences

Filing Deadline:

Applications received by June 5, 2017 will be reviewed for minimum qualifications and given full consideration by the hiring manager and/or search committee. Qualified applicants received after that date will be forwarded upon request to the hiring manager and/or search committee.

Application Procedures:

Complete the required fields on the online application, a resume, and three professional references, including telephone numbers, are required. A cover letter that addresses your qualifications for the position is also required. Full consideration will not be given to applicants who fail to complete all application requirements.

Pursuant to Executive Order 1088, reasonable accommodation is to be provided upon request from an employee or applicant with disabilities, unless doing so would impose an undue hardship on the campus. What constitutes a reasonable accommodation is to be determined by the campus on a case-by-case basis after it has received the individual's request for accommodation and engaged in an interactive process. Employees or applicants requiring reasonable accommodation should contact Human Resources directly at (559) 278-2032.

How To Apply:

To apply for this or any open position at Fresno State visit our online employment site at: http://jobs.csufresno.edu/

Other Requirements:

Pursuant to the requirements of the Immigration Reform and Control Act of 1986, any offer of employment is contingent upon verification of individual's eligibility to be employed in the United States.

California State University, Fresno, in conjunction with the CSU policy, requires that the successful candidate complete a full background check (including a criminal records check) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive.

California State University, Fresno annual security report includes statistics for the previous three years concerning reported crimes that occurred on campus, in certain off-campus buildings or property owned or controlled by Fresno State, and on public property within, or immediately adjacent to or accessible from the campus. The report also includes institutional policies concerning campus security, alcohol/drug use, crime prevention, reporting of crimes, sexual assault, and other matters. You can obtain a copy of this report by contacting the Campus Police Department or by accessing the following web site: http://www.fresnostate.edu/adminserv/police/clery/index.html

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. You can obtain a copy of this Executive order by accessing the following web site: http://www.calstate.edu/eo/EO-1083.html

This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Other Applicant Information:

Applicants will receive confirmation of receipt of their application materials via automatic email reply. In addition, qualified applicants will receive email notification at the conclusion of the recruitment process.

It is the policy of the California State University to fill vacant positions represented by the California State University Employees' Union (CSUEU) with qualified applicants currently employed on the campus. Other applicants may be selected when it is necessary to meet the best interests of the campus by obtaining specialized skills and abilities not available from campus applicants.

Equal Employment Opportunity:

California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Order 883 prohibits discrimination and Executive Order 927 prohibits harassment, on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity, per HR 2004-12), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Retaliation against individuals for complaining about these proscribed conduct, opposing such conduct, or participating in an investigation or proceeding involving such conduct is prohibited by both executive orders.

Further, California State University, Fresno's statement of commitment to equal employment opportunity principles is also found in the various collective bargaining agreements.

General Information:

California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to offer high-quality educational opportunities to qualified students at the bachelor's and master's levels, and in certain applied disciplines, at the doctoral level. The current student enrollment is approximately 24,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and world. California State University, Fresno promotes student learning and community engagement through faculty scholarship and service learning opportunities in collaboration with community organizations, educational institutions, industry, business and government. The University was one of the first U.S. Colleges and Universities to be selected by The Carnegie Foundation for the Advancement of Teaching for its Community Engagement Classification.

Metropolitan Fresno, with a multi-ethnic population of over 600,000, is located in the heart of the San Joaquin Valley on the western edge of the Sierra Nevada Mountain Range. The campus is within driving distance of San Francisco, Los Angeles, Yosemite, Kings Canyon and Sequoia National Parks, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.