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Tutorial/Open Access Computer Lab Technician
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Position Number: 1137261
Location: Santa Maria, CA
Position Type: Computer and Information Technology

Job Title: Tutorial/Open Access Computer Lab Technician

Department: Learning Resources
Category: Technical
Posted: 12/14/2017
Closing Date: 1/18/2018

Tutorial/Open Access Computer Lab Technician
Allan Hancock College is accepting applications for a full-time, 37-hour per week, 11 month position supporting the Open Access Computer Lab and reporting to the Dean, Academic Affairs. The desired start date is February 2018. The successful candidate must pass a Department of Justice clearance and a pre-employment physical before the start date.

*This position is contingent upon continued funding

Work Schedule:
Monday - Thursday, 8:00 a.m. - 4:30 p.m. and Friday, 8:00 a.m. - 4:00 p.m.

SALARY AND BENEFITS:
The starting salary is $3,273 per month (range 19, $3,273 to $3,978 per month on the classified bargaining unit salary schedule).
Benefits include medical, dental, life, vision (employee only), salary protection insurance, and eligibility for PERS retirement.

Allan Hancock College serves more than 20,000 students in northern Santa Barbara County. Located on the central coast and just minutes from spectacular beaches and rolling vineyards, AHC operates three campuses – the main campus in Santa Maria, a state approved center in Lompoc and a center in Santa Ynez. As one of the largest employers in Santa Barbara County, the college is an integral part of the community and enjoys strong support from local leaders and industry.

AHC, a Hispanic-Serving Institution, is proud to serve underrepresented students. The college has twice received recognition from the Aspen institute as one of the top colleges in the country. If you are looking for a position where you can have a direct impact on our students, AHC may be the place for you!

To learn more about Allan Hancock College and the Central Coast, visit our Human Resources page at www.hancockcollege.edu and click on the Welcome to AHC video.

Allan Hancock College Classified - Technical
Human Resources Range 19

TUTORIAL/OPEN ACCESS COMPUTER LAB TECHNICIAN

DEFINITION:
Under supervision of the Dean, Academic Affairs, the incumbent performs and oversees a wide variety of specialized clerical and technical duties involved in implementing the district's onsite and online tutorial services, oversees the daily operations of the open access computer lab, and values and promotes the mission and vision of the college.

CLASS CHARACTERISTICS:
Under minimal supervision, the incumbent performs and oversees responsible clerical and technical routines of the tutorial center onsite and online tutoring and open access computer lab. Incumbents serve as a liaison between faculty, the tutorial center, and the open access computer lab. This position is required to have broad and extensive clerical and technical skills and knowledge of the district's tutorial practices and operations, to make independent decisions concerning daily operations and supervise the workflow of staff in lower classifications, student workers, and tutors. Incumbents are delegated a substantial amount of administrative detail and non-routine work with a high degree of visibility and contact with faculty, staff, and students.

ESSENTIAL FUNCTIONS:
1. Interviews, hires, schedules, evaluates, and supervises tutors and student assistants in the performance of their duties.
2. Provides tutors with training as necessary, including training in the use of study skill material and tutoring software.
3. Assigns students to specific tutors; schedules tutoring appointments.
4. Assists with ongoing evaluation of student progress and refers students to other appropriate college services as necessary.
5. Assists in developing and enforcing student computer lab usage policies and guidelines; revises forms as necessary.
6. Maintains financial records and audit information appropriate to each fund as directed; prepares monthly payroll reports; maintains other records as required.
7. Maintains records for appointments, financial purposes and usage statistics.
8. Develops and disseminates publicity regarding services of the tutorial/open access computer lab.
9. Assists in the planning and management of the tutorial program budget; acquires and stocks materials and supplies.
10. Performs other related functions as assigned.

MINIMUM QUALIFICATIONS:
Knowledge of:
Tutorial and study skill techniques;
Computers and software;
Modern office practices and procedures;
Tracking and maintaining accurate and confidential records.

Demonstrates ability to:
Analyze student needs for tutorial assistance;
Understand and carry out oral and written directions;
Develop and maintain cooperative relationships;
Supervise and train tutors and student assistants;
Analyze situations accurately, make independent decisions and work with minimum supervision;
Maintain a high level of accuracy in records management;
Operate and maintain basic computer lab equipment;
Learn AHC policies and procedures;
Keep accurate and confidential records.

Education and Experience:
An associate of arts degree, or higher, in a related area, and two years of experience providing tutorial services to students, OR any equivalent combination of education and experience.

Working Conditions:
Duties are primarily performed in an office environment, at a desk or at a computer.
The incumbent will experience interruptions while performing normal duties during the regular workday;
The incumbent will have contact, in person, by email, or on the telephone, with faculty, management, staff and students.

Physical Demands:
Typically may sit for extended periods of time.
Regularly lifts, carries and/or moves objects weighing up to 10 pounds.
Operates a computer.
Communicates over the telephone, via email, and in person.

Special Qualification:
Evidence of a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, and ethnic backgrounds of staff and students, and to people with disabilities.

SCREENING PROCESS:
A committee will give priority review of application materials submitted by Friday, January 5, 2018. This position is open until filled. Meeting minimum qualifications does not insure the candidate an interview. Therefore, it is important that the application be thorough and detailed. Applicants will be assessed on the breadth and depth of education, training, experience, skills, knowledge, and abilities. A limited number of applicants will be invited for an interview at the college at their own expense. Interviewed candidates may be asked to complete written and job-related exercises. The district reserves the right to extend time limits, reinitiate or withdraw the recruitment-selection process at any point. Final candidates may be required to pass a pre-employment drug screening.

APPLICATION PROCEDURE:
To be considered as a candidate for this position, please submit the following application materials to the college human resources office by 3:00 p.m., Thursday, January 18, 2018:
Signed district application for classified positions
A current and complete resume of education and professional experience
Transcripts (Copies are acceptable for the application process). Official transcripts are required if hired.
Cover letter

APPLICATION: For application materials please visit our Web site at http://www.hancockcollege.edu or contact:
Human Resources, Building B
Allan Hancock College
800 South College Drive
Santa Maria, CA 93454-6399
(805) 922-6966, extension 3338
(805) 922-9196, FAX