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- Client Computing Specialist I 498379
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Client Computing Specialist I 498379
Position Type: Staff
Position Number:
Department: Client Computing Services
Job Summary/Basic Function:
Position Summary:
Support client computing systems in workplaces, classrooms and labs to enable efficient and effective use of information technology resources. Troubleshoot computing issues in a timely and accurate fashion and provide customer training and assistance as required. Assist with operational improvements through development of standards and procedures for managing client computing technology efficiently. Provide support for the use of multimedia and audio visual technology in the classroom and at special events.
Duties and Responsibilities:
Minimum Qualifications:
Knowledge and Technical Skills Required:
Working knowledge of current operating systems including Windows and Mac OS, Microsoft Office, printers, basic multimedia systems and e-mail applications.
Technical knowledge of networked and stand-alone PC and MAC software, Windows registry, file systems and basic network concepts.
Knowledge of basic computer troubleshooting techniques for Windows and MAC OS.
Ability to listen to customers, and quickly analyze, identify root cause, and resolve problems using creative solutions.
Read and understand technical manuals and procedural documentation.
Conduct research on computer issues, technologies and products to identify and recommend innovative solutions.
Ability to establish and maintain cooperative relationships.
Excellent written and verbal communication skills.
Prioritize and manage time effectively.
Maintain accurate records.
Ability and willingness to work cooperatively with a diverse population.
May be required to move and lift materials and equipment weighing up to 25 pounds.
Education and Experience:
Associates degree in related area with at least two years of relevant experience.
A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.
Preferred Qualifications:
Preferred Qualifications :
Professional certifications such as CompTIA (A+, Network+), Microsoft (MCSA, MCITP, etc.) or HDI (Desktop Support Technician or Support Center Analyst) preferred.
Experience with enterprise endpoint management solutions, such as Dell KACE, Microsoft SCCM, IBM Endpoint Manager, CFEngine, LANDesk, Altiris etc.
Experience in the use of Microsoft Active Directory or other directory service, including group and object management, policy tasks, access control and authorization.
Experienced using scripting languages & batch files to automate tasks.
Security Sensitive Statement:
This position is security-sensitive and thereby subject to the provisions of the Texas Education Code 51.215, which authorizes the employer to obtain criminal history record information.
Salary: $30,000
Work Hours:
Posting Date: 04/18/2019
Close Date:
Open Until Filled: Yes
Special Instructions:
To apply, visit https://jobs.lamar.edu/.
Lamar University is an affirmative action/equal opportunity employer. It is the policy of Lamar University not to discriminate on the basis of non-relevant criteria including, but not limited to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, disability, or veteran status in its educational programs, activities, admissions or employment practices.
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