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Museum Safety Team Member
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Position Number: 5482099
Location: Northampton, MA
Position Type: Laboratory and Research

Museum Safety Team Member

If you have any questions about the position or our application process, reach out to us at recruiting-u@smith.edu.
Museum of ArtJob Description

Job Summary

Responsible for maintaining the safety and security of staff, visitors, works of art and the museum building in coordination with the Security Manager and Visitor Experience staff. Safety Team members are required to exercise consistent and excellent judgment in coordinating museum safety and communicating with Safety Team colleagues, museum staff, visitors, and campus partners. They are responsible for monitoring the museum's security systems and conducting museum security tours. Team members notify and coordinate with appropriate museum or college staff as trained in the case of an emergency. They respond to safety incidents and follow through with appropriate safety protocol. Through their work in the museum building, Safety Team members support the museum's core values and help create safe and inclusive spaces within the museum for learning and engaging with art. Safety Team members work in a collaborative, team-based environment and must have strong interpersonal and communication skills.

Smith College employees are expected to take appropriate actions to support a diverse workforce and participate in the College's efforts to create a respectful, inclusive and welcoming work environment.

Essential Functions

Visitor Safety and Experience 40%

Tour galleries and cover staff-designated security points in the museum. Collaborate with Visitor Experience staff to provide visitors with a safe and welcoming experience, including coordinating on security coverage and responding to security and safety incidents with efficiency, calm, and focus. Uphold security and safety policies based on training and using discernment about museum safety priorities. Look for ways to improve process and procedures regarding the safety of the museum in the spirit of continuous improvement.

Monitor Alarm Systems 40%

Monitor the museum's PC-based security system and surveillance. Communicate with Visitor Experience staff in response to incidents in the museum or security alarms. Coordinate response with the Smith College Campus Safety Department as needed.

Administrative Duties 10%

Participate in regular training, including training on evacuation and safety procedures and customer service. Attend museum all-staff meetings. Complete paperwork and incident reports related to duties.

Operational Support 10%

Back up other front-of-house staff as needed, including support with events and program support for colleagues in Visitor Experience, Education and Curatorial. Provide vacation and sick time coverage for colleagues in Museum Safety as needed. Perform related duties as needed.

Other Functions

All employees are expected to participate in the College's efforts to create a respectful, inclusive, and welcoming work environment.

Minimum Qualifications (knowledge, skills, education, experience, certifications, licenses)

High school diploma plus at least 2 years of related security or visitor services experience or an equivalent combination of education/experience. Demonstrated desire to work with and support a diverse learning community. Ability to meet the physical requirements of this position.

Experience working with individuals from diverse backgrounds.

Preferred Qualifications

Experience in a public safety role preferred. Experience in a museum or higher education setting preferred. Associate's degree preferred.

Skills

Excellent judgment and ability to respond quickly, calmly and appropriately in emergency situations; ability to communicate effectively with individuals of diverse backgrounds; strong collaboration and team-building skills; strong oral and written communication skills. Computer proficiency and familiarity with Google drive and Windows software. Promptness, reliability, and honesty are required in this position.

Additional Information

To help visitors identify Security staff in the museum, Safety Officers wear a badge and a radio with ear buds. Evening hours, weekends, and some holidays will be required. Safety Officers are on call 24/7 in the case of security issues or emergencies.

Please attach BOTH a current resume and a cover letter in order for your application to be considered for this position . Be sure you have provided all attachments before submitting your application.
You will NOT be able to attach additional files after you have hit the Submit button.

Review of applications will begin
August 29, 2024

Position Type:
Regular

About Smith College

Located in Northampton, MA, Smith College is one of the largest women's colleges in the country and is dedicated to excellence in teaching and research across the liberal arts. A faculty of outstanding scholars interact with students in small classes, as advisors, and through student-faculty research projects. The College is a member of the Five College Consortium with Amherst, Hampshire and Mt. Holyoke Colleges, and the University of Massachusetts Amherst. Students cross-enroll and faculty cross-teach across the Five Colleges.

Consistent with the Americans with Disabilities Act (ADA) and Massachusetts General Law, Chapter 151B, it is the policy of Smith College to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact our recruiting team at recruiting-u@smith.edu.

As set forth in our mission and values, Smith College is committed to promoting a culture of equity and inclusion among students, staff and faculty. The College will not discriminate in employment on the basis of age, race, color, ethnicity, national origin, creed, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, genetic information, age, veteran status, physical or mental disability, or any other classification protected by law. Smith College is an equal opportunity employer and complies with all state and federal laws that prohibit discrimination.

To apply, visit https://smithcollege.wd5.myworkdayjobs.com/en-US/smithcollege/job/Smith-College/Museum-Safety-Team-Member_R-202400414?timeType=f5076f035909016d0a03432e742a7800