Job Details

Boston College
  • Position Number: 2386227
  • Location: Chestnut Hill, MA
  • Position Type: Student Affairs and Services

Associate Director, Graduate Student Services
Boston College

Boston College Introduction

Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,445 full-time undergraduates and 5,125 graduate and professional students. Ranked 35 among national universities, Boston College has 878 full-time and 1,201 FTE faculty, 2,750 non-faculty employees, an operating budget of $1.2 billion, and an endowment in excess of $2.8 billion.

Job Description

The Associate Director of Graduate Student Services works with the Associate Dean for Graduate Student Services, the Associate Dean for Faculty and Lynch School Department Chairs to ensure delivery of student services and maintenance of student records to all Lynch School of Education and Human Development graduate students. He/she serves as the primary point of contact with all graduate students admitted to the Lynch School programs.

Essential Functions:

Manage Graduate Systems and Programs/Advisement
Serve as the primary technical advisor to all graduate (masters and doctoral level) students in the Lynch School.
Understand the implications and impact of course selection on financial awards Manage, create and update student service systems.
Manage the documentation for graduate students from entry to graduation.
Provide advising services to Lynch School Graduate students (1000 students) to develop their Programs of Study for 40 different programs.
Manage entire registration process to ensure that course offerings match program requirements.
Manage, create and update student service related systems for the 6 departmental offices and train staff.
Manage the clearance for Masters/CAES comprehensive exams and final clearance for doctoral comprehensive exams.
Manage the Master's/CAES graduation clearance and the final graduation clearance for doctoral students (May, August and December graduation).
Assign and train faculty advisors/mentors to all graduate students.
Create and implement a new system for assigning advisors and communicating this information to faculty and students each semester.
Supervise Graduate Student Services Staff Assistant including graduate assistants.
Provide procedural guidance to 6 departmental office staff with related student service projects.
Supervise the graduate Admissions/financial aid staff when the Admissions Assistant Dean is on the road.

Lynch School Liaison with Outside Offices

Work with all faculty, administrators and staff within the Lynch School
Work closely with University Student Services, Student Accounts, and Financial Aid Administrators.
Approve and direct the Graduate Recorders in the University Student Service office (Lyons Hall) to properly apply student course credits on transcripts for Fifth Year students, all Lynch graduate students, and those students who have multiple degree programs.
Work with Carroll Grad School of Management, Grad Social Work, IREPM, Grad A&S, and Law School.

Full-Time Equivalent Hiring Range: $63,900 to $79,850; salary commensurate with relevant experience.


Minimum Qualifications:

Advanced degree in business administration or higher education preferred
Superior customer service orientation and focus and the ability to work effectively independently as well as in a team environment
Advisement and academic counseling skills
Ability to work with varying constituencies including faculty, staff, and students
Excellent organizational skills and attention to detail
Familiarity with Boston College systems is preferred
Excellent writing and oral communication skills
Excellent computer skills (Excel, FileMaker Pro, Microsoft Word, Power Point)
Ability to maintain data security and confidentiality of all data at all times
Strong interpersonal skills and demonstrable problem solving skills
Ability to provide functional supervision as needed and serve as a technical resource
Demonstrated ability to prioritize, plan, and manage changes to existing systems and implementation of new services.
Ability to work with others under pressure in order to meet deadlines

Closing Statement

Boston College offers a broad and competitive range of benefits depending on your job classification eligibility:
  • Tuition remission for Employees
  • Tuition remission for Spouses and Children who meet eligibility requirements
  • Generous Medical, Dental, and Vision Insurance
  • Low-Cost Life Insurance
  • Eligibility for both University-Funded 401k and Employer-Sponsored 403b Retirement Plans
  • Paid Holidays Annually
  • Generous Sick and Vacation Pay
  • Additional benefits can be found on

Boston College conducts background checks including education, and verifies COVID-19 vaccination as part of the hiring process.

Boston College is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of any legally protected category including disability and protected veteran status. To learn more about how BC supports diversity and inclusion throughout the university please visit the Office for Institutional Diversity at

Boston College's Notice of Nondiscrimination can be viewed at

To view the full job posting and apply for this position, go to:

Boston College is a Jesuit, Catholic university that strives to integrate research excellence with a foundational commitment to formative liberal arts education. We encourage applications from candidates who are committed to fostering a diverse and inclusive academic community. Boston College is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of any legally protected category including disability and protected veteran status. To learn more about how BC supports diversity and inclusion throughout the university, please visit the Office for Institutional Diversity at

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